Many customers praised the friendly and attentive service, particularly highlighting staff member Rosa for her exceptional hospitality.
Food Quality
While several reviews praised the delicious and authentic Cuban food, there were also complaints about inconsistent quality, with some dishes described as bland or poorly prepared.
Delivery Experience
Customers reported mixed experiences with delivery, noting both timely service and instances of late or incorrect orders.
Cleanliness and Atmosphere
The restaurant's atmosphere was generally described as warm and welcoming, though some reviews mentioned cleanliness issues, particularly in the restroom.
EB
Eliecer Bermudez
Dec 31, 2025
1.0
I waited 45 minutes for a simple omelet. The server took other customers’ orders after mine, brought out their food, and then came back to ask me what I had ordered. By the time my food arrived, the experience was already ruined. An omelet should not take the same amount of time as a full dinner, and basic communication or acknowledgment was missing. Unfortunately, the service was worse than the food even though the food was bad as well. Very disappointing.
NN
noemi
Dec 8, 2025
5.0
Rosa is wonderful, always greets me and other customers with a smile and goes out of her way to assure my order is correct. Casavana is lucky to have Rosa as it's very hard to find excellent customer service nowadays and the food is delicious!!
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Rosa es muy amable, siempre me recibe a mí y a otros clientes con una sonrisa y se esfuerza por asegurarse de que mi pedido sea correcto. Casavana tiene suerte de contar con Rosa, ya que es muy difícil encontrar un servicio al cliente excelente hoy en día y comida deliciosa!!
MB
Manuel Bonilla
Nov 30, 2025
5.0
Delicioso almuerzo hoy,. Delivery al tiempo exacto, Boliche estaba excelente! Sigan así con su menú y su servicio, ordené online y fue muy sencillo, las fotos del menú, perfecto 💯
BH
Bertha Hernandez
Nov 24, 2025
5.0
The food is outrageous! An incredible taste and very generous amount.
LL
Lisa Love
Nov 15, 2025
5.0
Drove from SC to visit my dad, as I'm a Miami native. Wanted to bring home a souvenir so what better than authentic Cuban cuisine?! Took a chance on Cubavana and was super pleased. Ordered 2 Cuban sandwiches, black beans, maduros, and flan to bring home. Refrigerated when I got back to Dad's, put the bag on ice for the 12 hour drive the next day. Ate our Cuban meal the following day (2 days AFTER I bought it) and it was AMAZING. The sandwiches were so big, we're saving half for tomorrow! Will definitely be back and highly recommend. Thanks so much for a delicious, hearty meal!