Customer experiences with service were highly variable, with some praising individual servers while others reported long waits and rude behavior from staff.
Food Quality
Food quality received mixed reviews, with some customers enjoying the wings and burgers, while others complained about cold, dry, or poorly prepared dishes.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and overall restaurant appearance.
Management Issues
Several customers expressed concerns about management and staffing, citing poor organization and lack of attention to customer needs.
SW
Sharm Williams
3 days ago
5.0
Awesome service manager Chad
Felicia bartender was amazing
I highly recommend if your ever in the cutler bay area you want regard.
MM
Maggie Morales
Jan 1, 2026
1.0
Food is dry especially the fries, they taste old and stale, no flavor at all on the regular wings or boneless. I guess people like it when they have some alcohol in their system or something but just horrible food. They need to close it down and open something better, I will not be returning… Don’t waste your money there guys, not worth it!
ML
Maria Elena Cintora Lopez
Dec 20, 2025
5.0
Thank you Tiffany, your service is always great, I will see you again soon.
JJ
jasmine joseph
Dec 13, 2025
1.0
I had a very unpleasant experience with our server, Felicia. Her behavior came across as rude and unprofessional, which negatively affected our visit. Customer service is important to me, and unfortunately this experience fell short. I wouldn’t recommend this place based on this visit.
NG
natali gutierrez
Dec 8, 2025
5.0
The food was lovely but what stood out to me was the service provided by the manager, Helen. She made our experience incredible. We informed her we hadn’t been attended and without a second thought, she took care of us. Helen took our orders, brought the food and drinks out, checked up on us, brought refills without needing to ask, made sure our food was not only accurate but delicious, provided us with everything we needed, all with a beautiful smile. She is hospitable, skill-full, attentive, enthusiastic… just wonderful over all. The W in BWW stands for wings but Helen’s wings because she is an angel. Helen is a true professional and deserves a raise !!! W Helen
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Cutler Bay specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Cutler Bay?
It is located at 20505 S Dixie Highway, Suite 555A, Cutler Bay, FL 33189, USA.
What are the operating hours of Buffalo Wild Wings in Cutler Bay?
The restaurant is open Monday from 11:00 AM to 11:59 PM; Tuesday through Friday from 11:00 AM to 11:59 PM, with late hours until 1:00 AM after midnight; and on weekends from 11:00 AM to 11:59 PM, with late hours until 2:00 AM.
Can I find Buffalo Wild Wings on social media?
Yes, Buffalo Wild Wings in Cutler Bay has a Facebook page at https://www.facebook.com/424091294278114 and its own website at https://www.buffalowildwings.com/locations/us/fl/cutler-bay/20505-south-dixie-highway/sports-bar-1659/.
What type of establishment is Buffalo Wild Wings besides being a restaurant?
Besides being a chicken wings restaurant, it is also a sports bar and offers takeout services.
How can I contact Buffalo Wild Wings in Cutler Bay by phone?
You can call them at +1 305-238-8850.
What shopping centers are near Buffalo Wild Wings in Cutler Bay that can help customers find the location?
Dadeland South Mall and Blue Southland Mall are nearby shopping centers that customers can use as landmarks to locate Buffalo Wild Wings.
Are there other dining options near Buffalo Wild Wings in Cutler Bay?
Yes, nearby dining options include Danny's Cuban Pizza, Stir Moon Southland (offering Asian, sushi, and Thai cuisine), Little Caesars Pizza, and Great American Cookies.
Which stores near Buffalo Wild Wings can I shop at before or after my visit?
You can visit nearby stores such as T.J.Maxx, Old Navy, Saucony, Simply Fashion, Five Below, and Spencer's for a variety of shopping experiences.
Are there any nearby services like eyewear or mobile phone stores around Buffalo Wild Wings?
Yes, America's Best Contacts & Eyeglasses and two mobile phone stores—T-Mobile and Sprint Store—are close by for your eyewear and telecommunications needs.