There’s a Buffalo Wild Wings near you at 20505 S Dixie Highway, Cutler Bay, FL. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.
Many customers reported slow service, long wait times, and unresponsive staff, leading to frustration and dissatisfaction.
Food Quality
There were numerous complaints about the food quality, including dry and stale wings, soggy fries, and inconsistent preparation.
Positive Staff Experiences
Despite the negative feedback, several customers praised specific staff members for their exceptional service and attentiveness.
Management Concerns
Multiple reviews indicated a lack of effective management, with issues such as dirty conditions and poor staff coordination being highlighted.
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Jason Velasquez
Feb 21, 2026
3.0
Foods good, service is SLOW, servers are nice. Every time I come here it’s always a 30-40+ minute wait and it’s never even slammed.
Management needs to speed up the food coming out.
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WallyCodes
Feb 17, 2026
3.0
Every once in a while I’ll decide to eat here and I’m continually reminded of how much their French fries suck. The fries are always soggy and lackluster. Burgers are good though. Wish they would improve the fries. I prefer Applebees for this price range.
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Sheyla Acuña
Feb 12, 2026
5.0
Best services! Always busy but always great quality of food, drink and vibes
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Amy W
Feb 3, 2026
5.0
The food was delicious, the atmosphere was welcoming, but what really stood out was the exceptional service from Jhovanny. He was attentive, friendly, and made the whole experience even better. Thank you, Jhovanny! I hope to come back soon — I love BWW wings. 🥰
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Alex M
Jan 28, 2026
1.0
I ate here in November and it was one of the most foul experiences at a restaurant I’ve ever had. I ordered the boneless wings shortly after opening for an early lunch and they tasted like chemicals. I told the waiter and he said it’s possible there were still in the sauce pump they used and he’s bring me a new batch. Received the second batch of wings, same thing. Completely inedible and disgusting.