Arby's

Reviews

• VV

  Victoria

  Mar 20, 2026
  1.0
  I had a very disappointing experience at this location. I ordered a milkshake, but was incorrectly charged for a crispy chicken meal (no tomato) with a Coke and two ketchup packets, totaling $12.08. When I brought this to the staff’s attention, the situation was not handled appropriately. An employee, Latonya, stated she would personally Zelle me the money back, but then explained she does not get paid until next week and was unsure how to resolve the issue. The manager on duty appeared too busy to assist, and another manager who was coming on shift informed me that an immediate refund was not possible. Instead, I was asked to write down my information and wait for a check, with no clear timeline provided. Overall, the lack of organization, accountability, and customer service was very unprofessional. This situation should have been resolved promptly, and I hope management takes steps to improve how issues like this are handled in the future.
• BB

  BatShitKrazy

  Mar 12, 2026
  1.0
  Terrible customer service night shift
• PL

  P LJ

  Jan 13, 2026
  4.0
  We only went to try the peach cobbler rolls, they were pretty good, I would recommend. My only complaint regarding service was I wish the females (staff) that assisted me in drive through spoke better English.
• JV

  Jeremy Vallies

  Jan 13, 2026
  5.0
  Was falling asleep on the highway y got off on carribean exit fell asleep in front of the place in my car for about an hour accidentally. No one bothered me I woke up went through the drive thru and got the best slider I've ever had and carried on my way home. Good eats good people
• GD

  gary dobson

  Dec 24, 2025
  5.0
  Overall great score food ,service, smiles all round.