Wendy's

3.9
1527 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Crystal River, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Crystal River, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
144 S.E. Hwy 19, Crystal River, FL
34429, United States

Hours

Reviews

3.9
1,527 reviews
5 stars
661
4 stars
410
3 stars
230
2 stars
95
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly and rude staff, with some expressing frustration over long wait times and order inaccuracies.

Food Quality

Feedback on food quality was inconsistent, with some praising fresh and tasty meals while others complained about cold, undercooked, or incorrect orders.

Cleanliness

Many customers appreciated the cleanliness of the restaurant and bathrooms, although some noted issues with unsanitary conditions.

AI Ordering System

Several customers expressed dissatisfaction with the AI ordering system, preferring human interaction instead.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for being unorganized and unprofessional.
  • GH
    Genie Heise
    Nov 15, 2025
    5.0
    We decided late on a Saturday night that we wanted a burger. So we piled into our car and went to Wendy’s. The automated AI drive through attendant was a bit odd, but we kinda liked it. We had no issues with the automation. At the window the employee answered a follow up question, she was so friendly! Our food was delicious and timely.
  • CS
    cathy sue
    Oct 24, 2025
    5.0
    When in to get a quick dinner everything was good
  • CF
    Carrie Farr
    Oct 22, 2025
    3.0
    Not happy with the AI ordering, in the drive through this will cause me to go elsewhere. I prefer a human interaction. Sorry but you need to get rid of it!
  • MS
    Mike S
    Oct 18, 2025
    5.0
    Wendys staff is exceptional even when there were store issues. One drink machine had drinks with no ice, the other was ice with no drinks, low or no carbonation and no ketchup in the dispenser but I'd still say it was a good experience.
  • BB
    Brandon
    Oct 18, 2025
    1.0
    Went through drive-thru to order nuggets. Instead of the usual person taking my order was met with a fully automated ai system. Told the stupid clanker my order. It put it through. Specifically said 50pc nugget with ghost pepper ranch and barbecue. It didnt correct anything or say they didnt have it. When i got home relized i got scorchin hot sauce and honey barbecue???? Not even close to what I said. Let a real person take my order please. Food was nasty too

Frequently Asked Questions About Wendy's

Is S. E. Hwy 19 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.