McDonald's

3.4
2304 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
625 NE US Highway 19, Crystal River, FL
34429, United States

Hours

Reviews

3.4
2,304 reviews
5 stars
774
4 stars
499
3 stars
392
2 stars
186
1 star
453

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Cleanliness

Several customers noted that the restaurant, including restrooms and dining areas, was dirty and in need of better maintenance.

Food Quality

Feedback varied on food quality, with some customers enjoying fresh meals while others reported cold, old, or poorly prepared food.

Staff Attitude

Customer service experiences were mixed, with some praising friendly staff while others reported rudeness and lack of professionalism.
  • MJ
    Michael Jensen
    2 days ago
    5.0
    Great breakfast experience.I'll definitely be back.I came in and got a large iced coffee.It tasted so delicious.I could tell somebody actually cared and knew how to properly make it.The manager that was working there, as well as the staff was very fast paced, and I really liked the change.Keep it up and I'll definitely be spending my money here.Thank you guys Jonathan was great and so was staff
  • CC
    COREY CRUCE
    2 days ago
    5.0
    Had an awesome experience at this McDonald’s today. The whole staff was friendly and quick, and everything came out fresh and hot , honestly some of the best quality I’ve had from any McDonald’s. Huge shoutout to the manager, Johnathan Mernard. You can tell he really cares about the place. He was checking on customers, helping his team, and keeping everything running smooth. It makes a big difference. Great service, great food. I’ll definitely be coming back.
  • AB
    Angel Barnes
    2 days ago
    5.0
    This place was very friendly and clean my food was very fresh. Johnathan was very nice and got me out quickly I’ll definitely be coming back and recommending to friends
  • RH
    Raven Hartinger
    Nov 7, 2025
    1.0
    Forgot my 2 year old son's happy meal, so of course he freaks out. Our food was ice cold, even though I ordered the fries with no salt. So I called and ya everyone is very sorry, but that doesn't fix a 30 minute trip back and forth to pick the food up and get our food from this store's mistake.
  • SK
    Samuel Kunselman
    Nov 3, 2025
    1.0
    This is the third time, third strike I’m done. Can’t get an order right just tired of wasting money. I swear to God they don’t know how to listen.! Wendy’s has an AI intercom maybe y’all need to look into that!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 625 NE US Highway 19?

McDonald's at 625 NE US Highway 19 in Crystal River, FL is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open daily from 5:00 AM to 1:00 AM at this McDonald's.