Mixed reviews on food quality, with some customers praising the burgers and ice cream, while others reported overcooked or poorly prepared items.
Service Issues
Numerous complaints about rude staff, slow service, and incorrect orders, leading to a negative customer experience.
Cleanliness
Frequent mentions of dirty conditions in the restaurant and bathrooms, impacting overall customer satisfaction.
Customer Experience
Some customers highlighted positive interactions with friendly staff, while others reported humiliating experiences with management.
Product Availability
Issues with stock, particularly chocolate ice cream, leading to dissatisfaction among regular customers.
DB
Donna Brock
3 days ago
2.0
The combo meal I ordered came with a free sundae. When I went back up to get my sundae both men behind the counter acted like I was trying to cheat them. They were quite rude!
RD
Roxie Duskpaw
Nov 14, 2025
2.0
I asked for cookie dough blizzard through the drive through. I got a oreo cookie blizzard.
MM
Melissa McCutchan
Nov 9, 2025
5.0
Vincent make sure that when we were in the Drive-Thru that we had our gravy and our chicken basket last time we didn't get it and he was trying to figure out if it was us that he seen a gravy on the line he is very very respectful and very helpful thank you Vincent
BM
Brenda Murphy
Nov 8, 2025
2.0
People never spoke hi or anything. And then never said thank you!!
BR
Bernadette R
Nov 1, 2025
1.0
We ordered chocolate malted shake and a cookie dough and snickers blizzard. The shake had very little malt and the Blizzar was pulverized so you couldn't see any toppings (I think they did that so you couldn't see how little they put in there). I am so mad at myself for not asking for my money back.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 9:30 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location features both drive-thru service and indoor seating, including high chairs and booster seats for families.
Are there any family-friendly services at Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly, offers high chairs, booster seats, restrooms, WiFi, and welcoming environment for children.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup through their website, and download the Dairy Queen app for exclusive deals and mobile rewards.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the restaurant is wheelchair accessible with facilities that accommodate customers with disabilities.
What is the address and contact phone number for Dairy Queen Grill & Chill in Crystal River?
The location is at 727 N Suncoast Blvd, Crystal River, FL 34429-5479, and the phone number is +1 352-795-5800.
Are there any notable nearby places to Dairy Queen Grill & Chill for visitors to check out?
Yes, nearby places include Brootal Ink Tattoos for beauty and tattoo services, The Blooming House Junk Shop offering antiques and flowers, and Crystal River Airport for air travel.
How can the nearby Crystal River Airport help customers visiting Dairy Queen Grill & Chill?
Crystal River Airport provides convenient air travel access for visitors coming to the area who might want to stop by Dairy Queen Grill & Chill for food and treats.
What are some nearby services around Dairy Queen Grill & Chill that customers might find useful?
Nearby services include legal assistance at Florida Non-Lawyer Service, real estate options like EXIT Realty Leaders and Ben Plockelman-The Kings Bay team, and automotive sales at Romanelli and Son Auto Sales.