Mixed reviews on service; some customers praised friendly staff while others reported rude behavior and poor customer service.
Food Quality
Inconsistent food quality; some enjoyed the ice cream and burgers, while others complained about overcooked items and incorrect orders.
Cleanliness
Multiple complaints about cleanliness, including dirty dining areas and unsanitary conditions.
Pricing
Customers noted high prices for ice cream and food, with some feeling the value did not match the quality.
Staffing Issues
Frequent mentions of being understaffed, leading to slow service and order errors.
MG
Michele Gentile
6 days ago
5.0
Best Dairy Queen in Florida always hot and always fresh. Service with a smile😁
JL
Jantiques llc
Jan 1, 2026
5.0
Love my banana split ice cream
MO
Marion Oswald
Dec 4, 2025
5.0
We stopped here 2 nights in a row for dessert, while on a road trip, and enjoyed our sundaes. Friendly service with a smile and great quality as always!
LT
lazy tigerz
Nov 27, 2025
5.0
Expensive ice cream but always good.
DB
Donna Brock
Nov 21, 2025
2.0
The combo meal I ordered came with a free sundae. When I went back up to get my sundae both men behind the counter acted like I was trying to cheat them. They were quite rude!
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 9:30 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location features both drive-thru service and indoor seating, including high chairs and booster seats for families.
Are there any family-friendly services at Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly, offers high chairs, booster seats, restrooms, WiFi, and welcoming environment for children.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup through their website, and download the Dairy Queen app for exclusive deals and mobile rewards.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the restaurant is wheelchair accessible with facilities that accommodate customers with disabilities.
What is the address and contact phone number for Dairy Queen Grill & Chill in Crystal River?
The location is at 727 N Suncoast Blvd, Crystal River, FL 34429-5479, and the phone number is +1 352-795-5800.
Are there any notable nearby places to Dairy Queen Grill & Chill for visitors to check out?
Yes, nearby places include Brootal Ink Tattoos for beauty and tattoo services, The Blooming House Junk Shop offering antiques and flowers, and Crystal River Airport for air travel.
How can the nearby Crystal River Airport help customers visiting Dairy Queen Grill & Chill?
Crystal River Airport provides convenient air travel access for visitors coming to the area who might want to stop by Dairy Queen Grill & Chill for food and treats.
What are some nearby services around Dairy Queen Grill & Chill that customers might find useful?
Nearby services include legal assistance at Florida Non-Lawyer Service, real estate options like EXIT Realty Leaders and Ben Plockelman-The Kings Bay team, and automotive sales at Romanelli and Son Auto Sales.