Dairy Queen Grill & Chill

3.8
1274 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
727 N Suncoast Blvd, Crystal River, FL
34429-5479, United States

Hours

Reviews

3.8
1,274 reviews
5 stars
582
4 stars
260
3 stars
161
2 stars
95
1 star
176

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising the burgers and ice cream, while others reported overcooked or poorly prepared items.

Service Issues

Numerous complaints about rude staff, slow service, and incorrect orders, leading to a negative customer experience.

Cleanliness

Frequent mentions of dirty conditions in the restaurant and bathrooms, impacting overall customer satisfaction.

Customer Experience

Some customers highlighted positive interactions with friendly staff, while others reported humiliating experiences with management.

Product Availability

Issues with stock, particularly chocolate ice cream, leading to dissatisfaction among regular customers.
  • DB
    Donna Brock
    3 days ago
    2.0
    The combo meal I ordered came with a free sundae. When I went back up to get my sundae both men behind the counter acted like I was trying to cheat them. They were quite rude!
  • RD
    Roxie Duskpaw
    Nov 14, 2025
    2.0
    I asked for cookie dough blizzard through the drive through. I got a oreo cookie blizzard.
  • MM
    Melissa McCutchan
    Nov 9, 2025
    5.0
    Vincent make sure that when we were in the Drive-Thru that we had our gravy and our chicken basket last time we didn't get it and he was trying to figure out if it was us that he seen a gravy on the line he is very very respectful and very helpful thank you Vincent
  • BM
    Brenda Murphy
    Nov 8, 2025
    2.0
    People never spoke hi or anything. And then never said thank you!!
  • BR
    Bernadette R
    Nov 1, 2025
    1.0
    We ordered chocolate malted shake and a cookie dough and snickers blizzard. The shake had very little malt and the Blizzar was pulverized so you couldn't see any toppings (I think they did that so you couldn't see how little they put in there). I am so mad at myself for not asking for my money back.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats can I expect at Dairy Queen Grill & Chill in Crystal River?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 9:30 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.