Certified by Dairy Queen Grill & Chill ⢠Mar 01, 2026
Reviews
3.8
1,287 reviews
5 stars
592
4 stars
260
3 stars
162
2 stars
96
1 star
177
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some customers enjoying fresh and hot items, while others reported overcooked or unsatisfactory meals.
Service Issues
Numerous complaints about rude staff and poor customer service experiences, including incorrect orders and lack of responsiveness.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and bathrooms.
Positive Experiences
Some customers praised friendly service and enjoyable ice cream, indicating that there are positive experiences despite the issues.
Management Concerns
Feedback suggests dissatisfaction with management's handling of customer complaints and overall service quality.
CE
Christian Engle
5 days ago
5.0
Under new management? SO clean
PP
Pete
Feb 2, 2026
5.0
Used used the drive through to get some burgers. Everything was fresh, hot and delicious
MF
Madi Fair
Jan 25, 2026
1.0
Found a cockroach in my gravy while eating chicken tenders.Called the store asking for a refund and they told me they would only refund me .59 cents for the gravy. Disgusting
MG
Michele Gentile
Jan 6, 2026
5.0
Best Dairy Queen in Florida always hot and always fresh. Service with a smileš
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 9:30 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location features both drive-thru service and indoor seating, including high chairs and booster seats for families.
Are there any family-friendly services at Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly, offers high chairs, booster seats, restrooms, WiFi, and welcoming environment for children.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup through their website, and download the Dairy Queen app for exclusive deals and mobile rewards.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the restaurant is wheelchair accessible with facilities that accommodate customers with disabilities.
What is the address and contact phone number for Dairy Queen Grill & Chill in Crystal River?
The location is at 727 N Suncoast Blvd, Crystal River, FL 34429-5479, and the phone number is +1 352-795-5800.
Are there any notable nearby places to Dairy Queen Grill & Chill for visitors to check out?
Yes, nearby places include Brootal Ink Tattoos for beauty and tattoo services, The Blooming House Junk Shop offering antiques and flowers, and Crystal River Airport for air travel.
How can the nearby Crystal River Airport help customers visiting Dairy Queen Grill & Chill?
Crystal River Airport provides convenient air travel access for visitors coming to the area who might want to stop by Dairy Queen Grill & Chill for food and treats.
What are some nearby services around Dairy Queen Grill & Chill that customers might find useful?
Nearby services include legal assistance at Florida Non-Lawyer Service, real estate options like EXIT Realty Leaders and Ben Plockelman-The Kings Bay team, and automotive sales at Romanelli and Son Auto Sales.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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