Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer service experiences varied, with some praising friendly staff while others reported long wait times and unhelpful employees.
Food Quality
Food quality was inconsistent, with several complaints about cold or poorly prepared items, while some customers enjoyed fresh and tasty meals.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, affecting overall customer satisfaction.
Availability Issues
Customers frequently noted that the restaurant ran out of key menu items, particularly roast beef, leading to disappointment.
DB
Diana Baldwin
6 days ago
5.0
Loved the deal and the food great late night staff they r very understanding and helpful and I'd recommend going there for anyone looking to eat something that tastes so yummy. Love u Arby's of crystal river thank u
GS
Gene Sams
Jan 5, 2026
5.0
Food was fresh. Customer service was a little bit. Squimmish the people was rude or I should say the lady was rude to me, but overall the food was good and it was fresh
CS
Catherine Saunders
Jan 1, 2026
5.0
Fast friendly and fresh! Amazing view of airport!
BS
Beverly Schroeder
Dec 17, 2025
4.0
I ordered steak bites and they were delicious.
I asked about places to see the manatees, and the young man behind the counter was extremely kind!
TM
Theresa Murphy
Dec 4, 2025
1.0
Roast beef sandwich was lukewarm and just looked thrown together. Tables needed to be wiped down and napkin dispenser was empty. Just didn’t look clean inside.