Dunkin'

Reviews

• JM

  John Mason

  Dec 21, 2025
  3.0
  There are a few at this location working the drive thru window that are in desperate need of customer training or maybe just to find some joy in life. Not against tipping I tip a lot however I feel being tip shamed by sticking the POS machine in your face at the window is not appropriate. Then you want me to use the POS, basically doing your job and requesting a tip for literally handing me a coffee. I think the management needs to realize the poor customer experience as well as the pressure on the staff member. I don’t tip at Chick-Fil-A or Wendy’s or any other drive through. Tip fatigue. I would be more inclined to tip in a jar or bucket than tip shamed into becoming a team member and running your POS machine. Other than the very unfriendly window staff and being served barely warm coffee instead of hot coffee I’m glad they are here. Hope they learn that being polite and engaging are free and a start of good customer retention and service.
• EB

  Eileen Bullock

  Dec 15, 2025
  5.0
  Energy drinks are great! Drive thru girl is always smiling! That and a choclate filled donut...perfect 'pick me up'!
• KE

  Kenneth Emery

  Dec 15, 2025
  5.0
  By far the best dunkn I've been to..Melissa was very professional and polite 👌
• AH

  Allycia H.

  Dec 10, 2025
  3.0
  I never have a problem when picking up my pre ordered coffee through the drive through, but today I was disgusted to see an employee or a manager (older lady) walk back inside from having a smoke break, put their cigarette out by brushing off the lit end on the building wall by the back door and walked back inside with the cigarette in her hand 🤢🤮
• RR

  Rachel

  Nov 30, 2025
  5.0
  Such great service from Melissa! She was warm, professional, and extremely pleasant to talk to. It’s rare to find someone who cares as much as she does. Thank you for making my day a little brighter!

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