Dairy Queen Grill & Chill

3.6
781 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
11 NE 203rd Ave, Cross City, FL
32628, United States

Hours

Reviews

3.6
781 reviews
5 stars
314
4 stars
175
3 stars
105
2 stars
66
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some praised friendly staff while others reported slow service and order mistakes.

Food Quality

Food quality is inconsistent; many enjoyed the ice cream and certain menu items, but others reported cold or poorly prepared food.

Cleanliness

Concerns about cleanliness in restrooms and dining area, with some customers noting dirty conditions.

Management Issues

Frequent mentions of poor management and operational problems, including being out of stock on menu items and inconsistent hours.
  • JH
    J Ho
    Jan 5, 2026
    5.0
    Top spot in town for the best ice cream dessert
  • DL
    Dan Lawrence
    Nov 9, 2025
    4.0
    This was definitely the top end of fast food!
  • DM
    David “BluegrazzBassDav” Mcbrady
    Oct 15, 2025
    5.0
    This DQ was very clean and the owners work along the hourly people and that makes a BIG difference with service and the quality of food and pleasant atmosphere.
  • VM
    Valerie McBee
    Oct 3, 2025
    5.0
    I had a blizzard with extra Reese's. Usually every place still gives very little. Not under the new management. Every single bite had a some in it. The gentleman that served us was very friendly too.
  • JS
    Joyce Szilvasy
    Oct 1, 2025
    5.0
    Great stop for ice cream.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

Where is Dairy Queen Grill & Chill located in Cross City, FL?

It is located at 11 NE 203rd Ave, Cross City, FL 32628, United States.