Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
782 reviews
5 stars
315
4 stars
175
3 stars
105
2 stars
66
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality; some customers praised friendly staff and quick service, while others reported slow service and order mistakes.
Food Quality
Food quality is inconsistent; many enjoyed the ice cream and certain menu items, but others complained about cold or poorly prepared food.
Cleanliness Issues
Several reviews highlighted cleanliness problems, particularly in restrooms and dining areas, impacting overall customer experience.
Management Changes
Recent management changes have led to improvements in service and food quality for some customers, while others still experienced issues.
Operational Problems
Frequent reports of being out of stock on menu items and inconsistent hours of operation, leading to customer frustration.
- DLDan LawrenceNov 9, 20254.0This was definitely the top end of fast food!
- DMDavid “BluegrazzBassDav” McbradyOct 15, 20255.0This DQ was very clean and the owners work along the hourly people and that makes a BIG difference with service and the quality of food and pleasant atmosphere.
- VMValerie McBeeOct 3, 20255.0I had a blizzard with extra Reese's. Usually every place still gives very little. Not under the new management. Every single bite had a some in it. The gentleman that served us was very friendly too.
- JSJoyce SzilvasyOct 1, 20255.0Great stop for ice cream.
- MHMalia HommesSep 13, 20251.0Ordered a bday cake a day in advance to make sure it wasn’t rushed. Showed up an hour later than the time I gave them and the cake still wasn’t created. I got a horrible designed cake with terrible wording on it. If I could give no stars I would!! I’m very upset, as this is my little sisters first ever ice cream cake and it wasn’t even treated with care. I also realized they worded it wrong, it suppose to say “happy 18th birthday em!” Just wow….
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Where is Dairy Queen Grill & Chill located in Cross City, FL?
It is located at 11 NE 203rd Ave, Cross City, FL 32628, United States.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, Dairy Queen offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and provides booster seats and high chairs.
Can customers find free WiFi and restroom facilities at Dairy Queen Grill & Chill?
Yes, the location provides free WiFi and restroom facilities.
How can customers place orders online or access mobile deals at Dairy Queen Grill & Chill?
Customers can order online through the Dairy Queen website or use the mobile app to access exclusive deals and rewards.
Which nearby educational institution might be convenient for students visiting Dairy Queen Grill & Chill?
Florida Gateway College is nearby and could be a convenient spot for students to visit Dairy Queen for meals or treats.
What local services near Dairy Queen Grill & Chill might be useful for banking or financial needs?
Ameris Bank, Bank of America Financial Center, Seacoast Bank, and Drummond Community Bank are nearby options for banking services.
Are there any nearby places where visitors to Dairy Queen Grill & Chill can enjoy recreational or wellness activities?
Yes, Forward Fitness gym and several spas like Cleansed and Renewed, Body Alignment Massage, and Beautiful Feet Therapeutic Spa and Salon are close by for wellness and recreation.