Mixed reviews on service; some praised friendly staff while others reported slow service and order mistakes.
Food Quality
Food quality is inconsistent; many enjoyed the ice cream and certain menu items, but others reported cold or poorly prepared food.
Cleanliness
Concerns about cleanliness in restrooms and dining area, with some customers noting dirty conditions.
Management Issues
Frequent mentions of poor management and operational problems, including being out of stock on menu items and inconsistent hours.
JH
J Ho
Jan 5, 2026
5.0
Top spot in town for the best ice cream dessert
DL
Dan Lawrence
Nov 9, 2025
4.0
This was definitely the top end of fast food!
DM
David “BluegrazzBassDav” Mcbrady
Oct 15, 2025
5.0
This DQ was very clean and the owners work along the hourly people and that makes a BIG difference with service and the quality of food and pleasant atmosphere.
VM
Valerie McBee
Oct 3, 2025
5.0
I had a blizzard with extra Reese's. Usually every place still gives very little. Not under the new management. Every single bite had a some in it. The gentleman that served us was very friendly too.
Where is Dairy Queen Grill & Chill located in Cross City, FL?
It is located at 11 NE 203rd Ave, Cross City, FL 32628, United States.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, Dairy Queen offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and provides booster seats and high chairs.
Can customers find free WiFi and restroom facilities at Dairy Queen Grill & Chill?
Yes, the location provides free WiFi and restroom facilities.
How can customers place orders online or access mobile deals at Dairy Queen Grill & Chill?
Customers can order online through the Dairy Queen website or use the mobile app to access exclusive deals and rewards.
Which nearby educational institution might be convenient for students visiting Dairy Queen Grill & Chill?
Florida Gateway College is nearby and could be a convenient spot for students to visit Dairy Queen for meals or treats.
What local services near Dairy Queen Grill & Chill might be useful for banking or financial needs?
Ameris Bank, Bank of America Financial Center, Seacoast Bank, and Drummond Community Bank are nearby options for banking services.
Are there any nearby places where visitors to Dairy Queen Grill & Chill can enjoy recreational or wellness activities?
Yes, Forward Fitness gym and several spas like Cleansed and Renewed, Body Alignment Massage, and Beautiful Feet Therapeutic Spa and Salon are close by for wellness and recreation.