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Whataburger

4.2
(3358 reviews)

Business Details

3850 S FERDON BLVD, CRESTVIEW, FL
32536, United States
(850) 689-2800
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3850 S FERDON BLVD, CRESTVIEW, FL
32536, United States

Hours

Reviews

4.2
3,358 reviews
5 stars
1,850
4 stars
751
3 stars
330
2 stars
158
1 star
207

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff, particularly mentioning employees like Aqua and Izzy.

Order Accuracy

Several reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Food Quality

While some customers enjoyed the food, others reported inconsistencies in quality, such as cold items and poorly prepared burgers.

Cleanliness

Multiple reviews pointed out cleanliness issues in the dining area and bathrooms, with some customers expressing concern over unsanitary conditions.

Wait Times

Customers frequently mentioned long wait times for both drive-thru and in-store orders, contributing to dissatisfaction.
  • NT
    Nikki T
    5 days ago
    4.0
    Faster than usual in the drive thru but still had to pull up to wait for my food as usual. Izzy was very friendly!
  • SA
    Sarah Ayala
    5 days ago
    5.0
    Went through the drive thru & Izzy (hope I’m spelling it right) was the kindest ever. She made sure we had everything we needed and was very personable. I will definitely be back!
  • NS
    Noel Sanchez
    Feb 4, 2026
    5.0
    Huge shoutout to Izzy and Aqua at Whataburger! I usually stop by for dinner when I’m too lazy to cook. They’re always so energetic, friendly, and genuinely kind. You can tell they actually care about customers and aren’t just going through the motions. Their positive attitudes and great service make such a difference, especially at the end of a long day. Hands down some of the best customer service I’ve had anywhere. 10/10 every time!
  • ER
    Eliot Ruiz
    Feb 4, 2026
    5.0
    Izzy and Aqua at Whataburger are seriously the best! Every time I stop by late after work, they are always so helpful, upbeat, and full of energy. No matter how long of a day I’ve had, their positive attitudes honestly turn the end of my night around. They’re friendly, fast, and make the whole experience feel welcoming instead of just another food run. Customer service like that is rare, and they absolutely deserve recognition. 10/10 service every single time!
  • AB
    Alisha Blair
    Jan 31, 2026
    1.0
    Three times now I have had an online order within a year . I live in Baker about 30 minutes from the Crestview Whataburger. First time I get my order get all the way home. Missing three apple pies. Call them. Come pick up anytime. We are so sorry. Second time on line order. Missing a burger. This time the third time. Ordered a honey barbecue burger. . No barbecue just honey butter sauce.. get home it has barbecue . Plainly said on the receipt no barbecue just honey butter. Called Bethany the manager. Was greeted with Heather a team lead. Was asked what the order should have been over the phone so it would be ready by the time I got there. It wasn’t ready I had to wait on the sandwich and the reason I wasn’t greeted with manager Is because she was to busy I was told by Heather. Tired of the on line ordering never done correctly. I’m learning to check my order before leaving from now on.

Frequently Asked Questions About Whataburger

What are the operating hours of the Whataburger in Crestview, FL?

The Whataburger in Crestview, FL is open 24 hours a day, 7 days a week.

What services does Whataburger offer for pickup and delivery?

Whataburger provides both curbside pickup and delivery services for customer convenience.

Brand Certified Facts from Whataburger

This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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