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Wendy's

3.7
(984 reviews)

Business Details

1355 N Ferdon Blvd, Crestview, FL
32536, United States
(850) 331-2999

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1355 N Ferdon Blvd, Crestview, FL
32536, United States

Hours

Reviews

3.7
984 reviews
5 stars
399
4 stars
249
3 stars
119
2 stars
59
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff behavior.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and lack of freshness.

Cleanliness

The restaurant was often described as dirty, with reports of sticky floors, overflowing garbage, and unsanitary conditions.

Order Accuracy

Numerous customers experienced repeated issues with order accuracy, including missing items and incorrect substitutions.
  • MC
    meagan cosson
    Feb 26, 2026
    1.0
    Fries were soggy and the manager screamed at my children for simply trying to refill their cups that I paid for!!!! They gave us flat disgusting drinks through the drive thru and we went in a few minutes later to refill them because they were FLAT and the manager proceeded to scream at my children and made them throw the cups away!! And I paid for them!! We will never go to another Wendy's again!!! This place sucks!!!!!
  • BO
    Bennett Overly
    Feb 4, 2026
    1.0
    Been here a few times and food quality is old. Just tried going to dine in at 9:30 for lemonade and it was closed (it’s supposed to be open till 10) went to drive through instead and nobody answered. We drove by the window and there was three people just standing around in there. Don’t recommend this Wendy’s.
  • HH
    Haylee Haugen
    Feb 1, 2026
    1.0
    This location is always out of everything. Like always. All sodas, most sauces, no juice, no kids toys. Fries, always cold. Nuggets, always cold
  • BD
    Brandon THE GREAT DANE
    Feb 1, 2026
    1.0
    This has now happened three separate times. We place a takeout order, and every time something is wrong when we get home. This is not an occasional mistake—it’s a pattern. The restaurant was not busy during these visits, and there was no visible reason for the repeated errors. Order accuracy is a basic expectation, especially when customers are paying full price and leaving with food to go. Needing to check every item before leaving should not be the standard. The service here is consistently poor, and at this point it reflects a management failure. When mistakes keep happening and nothing changes, it indicates a lack of training, supervision, and accountability. It also gives the impression that customer feedback is either ignored or not taken seriously. Overall, this location demonstrates low service standards and little attention to quality or customer experience.
  • SM
    Steven Moore
    Jan 14, 2026
    1.0
    I asked for a spicy chicken, instead of telling me they didn't have it, they gave me a regular chicken sandwich as if the two are the same thing. If you didn't have spicy chicken, why didn't you tell me that? I would have ordered something else. This place is worthless and so are the employees. You don't just substitute someone's food without telling them. If you don't have what I ordered, tell me.

Frequently Asked Questions About Wendy's

What are the operating hours of Wendy's at 1355 N Ferdon Blvd in Crestview, FL?

Wendy's operates daily from 6:30 AM to 1:00 AM, including the drive-thru.

Does this Wendy’s location offer drive-thru services?

Yes, this Wendy's location has a drive-thru open every day from 6:30 AM to 1:00 AM.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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