Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with incorrect orders, missing items, and food not matching what was requested.
Cleanliness
The restaurant was often described as dirty, with sticky floors, overflowing garbage, and unsanitary conditions.
Service Quality
Many reviews highlighted poor customer service, including rude staff, long wait times, and a lack of professionalism.
Food Quality
Several customers noted that the food was often cold, stale, or not fresh, leading to dissatisfaction with their meals.
CM
Chadwick Mill
Dec 16, 2025
1.0
Just came through not even 20 minutes ago, asked for two doublestacks plain with extra cheese and waited like 10 minutes just to get home and see them covered in ketchup and everything I asked not to be on them along with the extra cost for the cheese. Paid 9$ for nothing. You need to hire some competent employees instead of ignorant children. Also have to mention I was the only car there when I ordered. SMH can't even take an order, that's beyond incompetence that's just not caring about your job, I wad loud and clear. -thank you for showing me I can't even go get a simple order, sincerely the pissed off guy in the blue challenger.
CC
Cathy Vega (Cathy)
Dec 9, 2025
1.0
EVERY time is something, the bacon cheeseburger was all out of place, bread was falling apart because of how old is was, even the paper wrap was all greasy and open. New tenders was ok.
JJ
Joseph
Dec 6, 2025
3.0
Every time I'm order on door dash it's always wrong. They never have vanilla frosty. They always give no or wrong sauce and I always have to stand there before my order is taken for 5 or more minutes when there is nobody at the counter and people are playing and joking I stead of taking their work serious. It may just be fast food but it's still a job. Not a chill lounge. Show your employer better work ethics or this will be the job you hold most of your life.
AD
Alex DJ
Nov 22, 2025
1.0
This Wendy's is slow, opens and closes whenever they feel like it instead of at their posted times, and is always disgusting inside. They have a habit of claiming to be out of whatever food you conveniently ordered, but will still check your mobile order in so you can't cancel it or get a refund. Every time they do this you will have to wait until the next business day to talk to someone from corporate who will try to offer you free food instead of a refund and will give you the run around until you give up and issue a chargeback through your bank. Ordering anything here is a complete gamble and a truly miserable experience.
The food is alright sometimes though.
KW
Khortense Dortch-Wesley (Anthony Wesley)
Nov 21, 2025
1.0
Arrived at Wendy’s approximately 1130a, 2 cars in front of me at drive thru. Once at drive thru started to place order while placing order employee was sighing loudly thru speaker and cutting me off. Get to window to pay same server was slamming drinks in holder in window, took my card, and gave no receipt. I checked my bag there was no napkins and the burger I asked for no ketchup due to allergy was loaded with ketchup. Fries were so cold they were rubbery. Told her burger was wrong and she took it back then told me to pull up. I went inside server was still very nasty and aggressive. This behavior is not called for if this isn’t your profession you should get another. I will not be coming back. I will post my review and picks on all platforms that I can ax this was un called for. Burger after receiving and waiting was still very cold and inedible.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 1355 N Ferdon Blvd in Crestview, FL?
Wendy's operates daily from 6:30 AM to 1:00 AM, including the drive-thru.
Does this Wendy’s location offer drive-thru services?
Yes, this Wendy's location has a drive-thru open every day from 6:30 AM to 1:00 AM.
Is breakfast served at the Wendy’s on N Ferdon Blvd?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
What payment methods does Wendy’s at this location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy’s food for delivery or takeout online?
Yes, you can order food for delivery or takeout via the Wendy’s app or at order.wendys.com.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen details are available on the Wendy’s menu website, mobile app, and in the restaurant.
Are there other restaurants near Wendy’s at 1355 N Ferdon Blvd in Crestview?
Yes, nearby you will find ZENSHI Handcrafted Sushi, Jersey Mike's sandwich shop, and Burger King, offering diverse dining options.
What other services are available near Wendy’s in Crestview?
Nearby services include Great Clips hair salon, Rent-A-Center for furniture rentals, and Publix Super Market for grocery shopping.
If I’m visiting Wendy’s and need to withdraw cash, where can I find an ATM nearby?
ATMs like Presto! ATM and The Exchange Network are located close to Wendy's for your convenience.
How can I contact Wendy’s Crestview location for feedback or inquiries?
You can call (850) 331-2999 directly, use the customer care phone 888-624-8140, or visit Wendy’s contact page online for live chat and feedback options.