Wendy's

3.7
968 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1355 N Ferdon Blvd, Crestview, FL
32536, United States

Hours

Reviews

3.7
968 reviews
5 stars
398
4 stars
249
3 stars
116
2 stars
57
1 star
148

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders, missing items, and wrong food served.

Food Quality

Many customers reported cold, stale, or poorly prepared food, with some items described as inedible.

Customer Service

Numerous reviews highlighted rude or indifferent staff, with some positive mentions of friendly employees.

Cleanliness

Multiple reviews pointed out unsanitary conditions, including dirty dining areas and kitchens.

Service Speed

Customers experienced long wait times, especially in the drive-thru, with some stating it took too long to receive their orders.
  • CK
    Christopher Knowles
    Nov 14, 2025
    1.0
    Walked in to get dinner. The floors were sticky, the seats were torn, and employees were cooking and handling food without gloves or hair nets. Turned around and left. Probably won't be back. I'd give a negative rating if I could. I hope this is one of the locations Wendy's shuts down this coming year.
  • MW
    Madisyn Williams
    Nov 6, 2025
    1.0
    I’m currently 35 weeks pregnant, at work with my kids and went to get them a frosty on top or already having a stressful day , I told this lady for my kids frosty I had a key tag and she gave me the rudest look and slammed the window in my face . You really never know what someone is going through and this did not help my day . Won’t be returning where there is no customer or human respect !!
  • AB
    Andrew Bryan
    Nov 4, 2025
    1.0
    Waited over 30minutes for food. Should've went through drive-thru
  • SL
    S. L.
    Oct 18, 2025
    1.0
    It’s always something with this location. They’ll either not have your item after you order, forget something, or give you the wrong thing. Everytime. And every employee at this location has a nasty attitude.
  • JM
    Joe Morte
    Oct 11, 2025
    1.0
    This will be our last time coming to this Wendy’s branch. Food was cold, customer service was terrible. This place is dirty…..fries on the kitchen floor and the kitchen staff were walking over it, our table was sticky and felt like it has not been wiped, the floor was dirty and sticky as well. Overall, the place needs some cleaning. It’s unfortunate for this place to go downhill at this pace. We frequently supported this place before. Not anymore.

Frequently Asked Questions About Wendy's

Is 345-Crestview North Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.