Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Frequent complaints about incorrect orders, missing items, and wrong food served.
Food Quality
Many customers reported cold, stale, or poorly prepared food, with some items described as inedible.
Customer Service
Numerous reviews highlighted rude or indifferent staff, with some positive mentions of friendly employees.
Cleanliness
Multiple reviews pointed out unsanitary conditions, including dirty dining areas and kitchens.
Service Speed
Customers experienced long wait times, especially in the drive-thru, with some stating it took too long to receive their orders.
CK
Christopher Knowles
Nov 14, 2025
1.0
Walked in to get dinner. The floors were sticky, the seats were torn, and employees were cooking and handling food without gloves or hair nets. Turned around and left. Probably won't be back. I'd give a negative rating if I could. I hope this is one of the locations Wendy's shuts down this coming year.
MW
Madisyn Williams
Nov 6, 2025
1.0
I’m currently 35 weeks pregnant, at work with my kids and went to get them a frosty on top or already having a stressful day , I told this lady for my kids frosty I had a key tag and she gave me the rudest look and slammed the window in my face . You really never know what someone is going through and this did not help my day . Won’t be returning where there is no customer or human respect !!
AB
Andrew Bryan
Nov 4, 2025
1.0
Waited over 30minutes for food. Should've went through drive-thru
SL
S. L.
Oct 18, 2025
1.0
It’s always something with this location. They’ll either not have your item after you order, forget something, or give you the wrong thing. Everytime. And every employee at this location has a nasty attitude.
JM
Joe Morte
Oct 11, 2025
1.0
This will be our last time coming to this Wendy’s branch. Food was cold, customer service was terrible. This place is dirty…..fries on the kitchen floor and the kitchen staff were walking over it, our table was sticky and felt like it has not been wiped, the floor was dirty and sticky as well. Overall, the place needs some cleaning.
It’s unfortunate for this place to go downhill at this pace. We frequently supported this place before. Not anymore.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Crestview, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Crestview, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (850) 331-2999.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 345-Crestview North Wendy’s serve breakfast?
Yes, this Wendy’s location in Crestview, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 1355 N Ferdon Blvd in Crestview, FL?
Wendy's operates daily from 6:30 AM to 1:00 AM, including the drive-thru.
Does this Wendy’s location offer drive-thru services?
Yes, this Wendy's location has a drive-thru open every day from 6:30 AM to 1:00 AM.
Is breakfast served at the Wendy’s on N Ferdon Blvd?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
What payment methods does Wendy’s at this location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy’s food for delivery or takeout online?
Yes, you can order food for delivery or takeout via the Wendy’s app or at order.wendys.com.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen details are available on the Wendy’s menu website, mobile app, and in the restaurant.
Are there other restaurants near Wendy’s at 1355 N Ferdon Blvd in Crestview?
Yes, nearby you will find ZENSHI Handcrafted Sushi, Jersey Mike's sandwich shop, and Burger King, offering diverse dining options.
What other services are available near Wendy’s in Crestview?
Nearby services include Great Clips hair salon, Rent-A-Center for furniture rentals, and Publix Super Market for grocery shopping.
If I’m visiting Wendy’s and need to withdraw cash, where can I find an ATM nearby?
ATMs like Presto! ATM and The Exchange Network are located close to Wendy's for your convenience.
How can I contact Wendy’s Crestview location for feedback or inquiries?
You can call (850) 331-2999 directly, use the customer care phone 888-624-8140, or visit Wendy’s contact page online for live chat and feedback options.