Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Crestview, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1230 Ferdon Boulevard North for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
1,314 reviews
5 stars
432
4 stars
273
3 stars
195
2 stars
90
1 star
324
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, with many leaving without receiving their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong customizations.
Food Quality
Many customers expressed dissatisfaction with the quality of food, noting that items were often cold, overcooked, or poorly prepared.
Customer Service
Feedback indicated a lack of responsiveness and poor customer service, with staff often being unhelpful or rude.
Management Issues
Several reviews pointed to poor management and staffing problems, suggesting that the location is understaffed and poorly organized.
- KWKeoni WilsonJan 1, 20261.0I went there about 10 min ago. I don’t even like to write reviews. But I got my burger and drink and it looks like someone stepped on my burger, put it in a box…stepped on the box and then put it in a bag. Not sure who management is but yikes.
- AGAurora GarzaDec 30, 20254.0The service was slow. We had to wait to order for several minutes. Then when we pulled up they brought several other orders to us they weren't ours. The milkshake was delicious.
- CPCatherine PalmerDec 21, 20255.0Classic Sonic with delicious food and milkshakes! Great customer service as well!
- NBnaomi beckDec 10, 20252.0I had ordered 3 corn dogs and a drink and it took over 30 min for them to bring it, that was supposed to be the last meal bc I had surgery today and wasn’t going to be able to eat for the next 10 hrs, and bc of the fact they took almost an hour to make them I didn’t get to eat, the person that did get to eat them said they tasted like old grease, worst experience EVER when coming into a sonic.
- JCJASMINE CHOPPNov 15, 20253.0They never get the orders right. I asked for a mini strawberry cheesecake shake and got a medium strawberry shake tonight. Before this, I asked for an oreo sonic blast, got something completely different then what I ordered.