Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,641 reviews
5 stars
507
4 stars
329
3 stars
322
2 stars
147
1 star
336
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and rude staff interactions, particularly during busy hours.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty play areas and bathrooms.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and inconsistent quality.
Family-Friendly
The play area was appreciated by families, providing a fun environment for children.
Staff Performance
Some staff members received praise for their friendliness and helpfulness, but overall service was inconsistent.
- THThomas HuttoNov 2, 20251.0This McDonalds has gotten so horrible. I don’t go unless my kids are here. It takes usually 10 minutes plus to order then wait about 30 minutes to get cold food. Every person has an attitude especially the managers.
- WTWayne TatumOct 25, 20255.0Even the homeless get treated with dignity and respect . Thank you.
- RERu EngelOct 19, 20253.0It's McDonald's, original ridiculously high
- LTlisa taylorOct 10, 20251.0Courtney was so rude. She took it apon herself to come over to me on her break as another young lady was helping me. I had a mobile order but the line was extremely long so i went in because all i had was fries and a drink and had somewhere to be. I did the mobile order before my arrival so i wasnt aware of the line being backed out to the road. She couldnt tell me how to cancel the order either, she kept telling me im just gonna have to wait or leave! Absolutely disrespectful and unprofessional. Not to mention i waited 25 minutes JUST FOR FRIES AND A DRINK!
- DWDawn WSep 13, 20253.0This particular McDonald's is very slow, and even if you order on the app, you'll wait longer than you should. If I order 15 min before I arrive, and STILL have to wait 10 min for my order...something is wrong. Food is ok. They've gotten better with at least it being hot.
Frequently Asked Questions About McDonald's
What are the regular in-restaurant operating hours for McDonald's at 302 W James Lee Blvd W, Crestview, FL?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).
Can I order delivery from this McDonald's, and if so, what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM on weekdays and Sundays, extending to 11:30 PM on Fridays and Saturdays.
What delivery and pickup services does this McDonald's provide?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering McDonald's food?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Pic N Save grocery store, Twice The Ice ice cream shop, and Waffle House restaurant, offering additional shopping and dining options.
Are there any pet-related services near McDonald's at this location?
Yes, Pawsitively Scrumptious pet store and ProtectMyPet Vaccinations Clinic at Tractor Supply Co. provide pet products and services nearby.
What options are available for grocery shopping near McDonald's in Crestview, FL?
Pic N Save and Pic-N-Sav Grocery Outlet are nearby grocery stores where you can shop for groceries and health food items.