Brand Certified
McDonald's
3.3(1663 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
302 W James Lee Blvd W, Crestview, FL
32536, United States
Certified by McDonald's • Mar 01, 2026
(850) 682-5654
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,663 reviews
5 stars
514
4 stars
333
3 stars
324
2 stars
151
1 star
341
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted long wait times for food, both in-store and through mobile orders.
Cleanliness
The cleanliness of the restaurant, especially the play area and bathrooms, received significant criticism.
Staff Attitude
While some customers praised friendly staff, others reported rude or unhelpful service, particularly from management.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh meals while others received cold or poorly prepared items.
- FMFlorida ManFeb 25, 20261.0Every. Single. Time I come to this particular McDonald's location my order is wrong and/or I spend 20 minutes waiting for them to bring me food. Today it was a simple order: double quarter pounder with cheese and a large fry. What does it take 20 minutes to get that order cooked and delivered to my hand?
- CNChristine NonameFeb 21, 20265.0Cleanest I've ever seen it. Our kids love this play place . Our recent visit was wonderful. There was a very nice man who was maintaining it just as we came in. It looked great! We always clean up after our selves to help keep it clean. It was just extra nice to see someone in the doing a great job.
- ABAddison BatemanFeb 7, 20261.0The guy manager there, I think his name is Patrick, was just standing around and messing with the workers while there was a rush. With how bad the food was you would think the manager would at least try. Its very disappointing to see a manger like that. I don't blame the workers whatsoever
- SVSean VietsFeb 2, 20261.0DO NOT even bother wasting your money here unless you like waiting for 20+ for a simple order, get handed cold food, and proceed to watch them make new orders instead of fixing yours. Save your time and money and just go to BURGER KING instead!
- NMNina MeredithJan 21, 20263.0Placed order and then had to wait for my fries, which wasn't a problem. The problem was I paid for a Big Mac,2 Quarter pounders with cheese and a cheeseburger, a mc Chicken, fries and 2 Apple pies. After all that I get home there was no Big Mac in the bag even though it was clearly labeled in the bag. So I thought no problem I'll call the manager and just get it next time we are there. I call the number for the store and I get a message saying that the person I was trying to reach doesn't have their voice mail set up. Seriously why isn't there a business phone or some way of getting a hold of the store. So now I'm out my hard-earned money with no way of getting it back and this is not the first time.
Frequently Asked Questions About McDonald's
What are the regular in-restaurant operating hours for McDonald's at 302 W James Lee Blvd W, Crestview, FL?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).
Can I order delivery from this McDonald's, and if so, what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM on weekdays and Sundays, extending to 11:30 PM on Fridays and Saturdays.
What delivery and pickup services does this McDonald's provide?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering McDonald's food?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Pic N Save grocery store, Twice The Ice ice cream shop, and Waffle House restaurant, offering additional shopping and dining options.
Are there any pet-related services near McDonald's at this location?
Yes, Pawsitively Scrumptious pet store and ProtectMyPet Vaccinations Clinic at Tractor Supply Co. provide pet products and services nearby.
What options are available for grocery shopping near McDonald's in Crestview, FL?
Pic N Save and Pic-N-Sav Grocery Outlet are nearby grocery stores where you can shop for groceries and health food items.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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