McDonald's

3.4
1052 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1300 N Ferdon Blvd, Crestview, FL
32536, United States

Hours

Reviews

3.4
1,052 reviews
5 stars
333
4 stars
237
3 stars
186
2 stars
96
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Food Quality

Inconsistent food quality was noted, with complaints about overcooked items, incorrect orders, and stale food.

Management Issues

Many reviews pointed to a lack of effective management, with staff appearing unmotivated and unprofessional.

Positive Experiences

Despite the negative feedback, some customers praised specific employees and noted positive experiences with food quality and service.
  • AM
    Alesia Miller
    Jan 3, 2026
    1.0
    Good grief. How hard is it to follow directions and make the order on the screen? I ordered delivery and thought I was going to enjoy takeout for dinner but to my surprise - I wasted money on food I can’t eat because employees won’t read. How exactly do you put a sticker on a wrapper for double hamburgers with no onion and pickle - but decide to make fully loaded double cheeseburgers? Incompetent!
  • BB
    Barbara Balcirak-Graves
    Dec 10, 2025
    5.0
    We stopped in to grab a snack and our service was amazing! The place was clean, the employees were working so hard. Me and my daughter had blisters from walking and the manager gave us some bandaids with a smile on her face. Thank you so much!!
  • FB
    Freyja Beauchamp
    Dec 5, 2025
    1.0
    ZERO stars. I placed my order at 1:08pm on 5 Dec 2025. It was 40 nuggets for my kids. I was asked to pull forward to the #1 parking spot to wait for the nuggets to be made. At 1:31pm I finally called inside to find out if my food was coming, the snotty manager said that someone had already taken it out and another customer claimed my food.... radio silence, like she expected me to leave. "Can I have my food, that I paid for?" was my question. "Sure.... I'll get that out to you, that's what I just said...." No, you actually didn't. Your runner saunters around like there's no hurry at lunch and then screws up and gives food to a customer that they didn't pay for and now you're getting an attitude with me? To the owners, don't reply with a link to go to another site to do more than I'm already doing now... hold your incompetent manager and runner accountable.
  • BS
    Bob Sossaman
    Nov 30, 2025
    1.0
    Stood there while person behind counter laughed and kidded with a friend on the phone in line. Manager came up and joined in while I waited. I walked out. This was 11/28/25 around 5 pm.
  • TM
    The Evolving Mindset
    Nov 21, 2025
    1.0
    Customer service in the drive-thru is POOR. It shouldn't take 20 minutes for two ranch snack wraps, two bacon double's and a medium fry. They are way too slow and lack of respect for customer's time and money. GET IT TOGETHER North Crestview crew!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1300 N Ferdon Blvd, Crestview, FL?

The regular dining hours are Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

Drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.