Dunkin'

Reviews

• CB

  C B

  2 days ago
  1.0
  I think you need to start putting the donuts in separate bags or boxes. This is ridiculous and lazy.
• EB

  Eleashya Bowser

  Jan 5, 2026
  4.0
  The drinks are hit or miss, I guess it’s according to who’s making them. The donuts 🍩 are always right on!
• WT

  Wayne Tatum

  Jan 1, 2026
  5.0
  Even in a morning rush, these people are still the friendliest and timely without making mistakes on my orders. Much thanks to the lower level employees... in Crestview Florida.
• VD

  Vannessa Donovan

  Dec 11, 2025
  5.0
  Got coffee,was good
• CB

  Cherish Benson

  Nov 11, 2025
  1.0
  I come here every day.I love duncan, but I will never come here again today.I came and there was the homeless guy that's here every day begging for money.This time, he literally stopped in the middle of the drive through for some lady, asking for shoes and money.And food which I have nothing against any homeless person. This person slams on her brakes to talk to this guy for 5 minutes, right?In the middle of the drive through where nobody can get around her. I literally almost hit her with an inch. I was kind and sat there for a while while she talked to him.And then all I wanted to do was just drive around her.I was there to get a coffee.I'm on my way to work.And instead, she cusses me out, calls me a disgusting human being all because I just was trying to go around the vehicle.So that I can get my drink.Causes a big, huge problem and then goes up to the counter to pay for my drink.And I know she wasn't doing it out of kindness.She was doing it to be condescending. I told duncan, no I do not want my drink bought from that lady.They refuse to refund it and they refuse to order me another drink and told me I had to drive all the way around. I'm just trying to have a good and on my way to work and all I did was try to drive around somebody who was holding up an entire drive through. She could have pulled to the side and talked to the man in a parking spot or something like that. I was patient for 5 minutes, and then I'm a disgusting human being because I wanted to go around her. And then she started issues with me at Duncan, and now Duncan refuses to make me a drink. Because i did not want the drink that she bought me. Disgusting and horrible customer service like I said, I have no problem with somebody wanting to help out somebody who's homeless.But don't stop 45 minutes.In the middle of a drive through to talk to a man who's standing in front of the car in the middle of the drive through.So that nobody can go even take an order. The woman hadn't even reached the drive through speaker, there is plenty of room around her. She proceeded to cuss me out.Block me and not even allow me to leave duncan.All because I just wanted to go around her vehicle.And not sit for another five minutes while she talked to the homeless man. Of which I serve at soup kitchens as well. I care about every single human being on this planet. And I am not out with a chip on my shoulder or vendetta to do anything wrong. All I did was pull into Duncan to get a drink and encountered some. Weird crazy lady. Whose idea of being kind is cussing people out and calling them names? And then deciding to buy them a drink? That was like the most unexpected experience.I was expecting this morning and I never want to go to duncan again.It just gives me a very bad feeling.And my heart and my soul, everything.I just experienced just now.

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