Business Details
About
Mexican Restaurant
Chipotle Crestview Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
187 reviews
5 stars
57
4 stars
18
3 stars
8
2 stars
23
1 star
81
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and food prep stations.
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including stale chips, small portion sizes, and unseasoned ingredients.
Order Accuracy
Numerous customers experienced problems with incorrect orders, missing items, and inadequate portion sizes.
Customer Experience
Overall, the customer experience was negatively impacted by slow service, lack of attention from staff, and poor management.
- CPC PherNov 11, 20253.0Its ok. Ok place has been dirty almost e every time. Service ok. For the price you pay should be better
- MKMelissa KingNov 8, 20255.0Great food! Fast service!
- BBBrittani (Britt)Oct 23, 20252.0I don't usually tip beforehand unless I've had consistent good results, but I came in a couple times and everything was put together well and clean so I started tipping. I believe it was a woc and a dark haired girl working late night on a Saturday that did a really great job and made me want to make sure I gave something back. Unfortunately ever since then the orders have been messy and poorly put together. I've ordered a few more times and I'm consistently handed a bag that is already wet and leaking from spilled sauce, another occasion there was an absurd amount of sour cream in my salsa, another occasion no chips came with my guac and today another leaking bag and the $8 guac was half full and has lettuce in it. I order guac pretty consistently from different locations and it's never been this low, so I don't think this is consistent with the franchise or even the previous orders I've placed here. I used to work at Moe's so I know how busy it can get but no one has ever gotten mad at me for taking a second to clean the line or make sure I dodged the stray black bean that accidentally made it into the salsa. I always made a point to do a good job and provide a meal that I'd be happy to tip for bc I understand no one wants to pay extra for crappy service. It's particularly frustrating to feel like because I tipped before hand there's less effort put in bc you already got the money out of me & therefore don't need to bother trying to earn the tip anymore. Thanks again to those of you that actually try to put people's orders together well, however at this point there have been more bad orders than good, so I'm no longer automatically tipping.
- JWJesse WayerOct 13, 20255.0Had a complex order and thy were super helpful on getting it made right. I forgot my drinks after checkout and they gave me my drinks for no charge.
- CCCaitlyn CauseyOct 7, 20255.0Aletha is an angel on earth!!! She provided the very best service and I’m thankful I ran into her today. I placed an order online to pick up in the drive-through and realized I had only selected rice and beans. I explained to her that I meant to select other toppings, but missed them by mistake. She promptly got all of the additional toppings and placed them into sides for me with a big smile on her face. I know this was probably a major inconvenience as they are very busy at lunchtime but she didn’t let it show. Chipotle needs more employees like Aletha!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Crestview Commons serve?
Chipotle Crestview Commons serves customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 2680 S Ferdon Blvd, Crestview?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I place an order for pickup or delivery from Chipotle Mexican Grill in Crestview?
You can order online through Chipotle's website or app using this link: https://order.chipotle.com/.
Where is Chipotle Mexican Grill located in Crestview, FL?
It is located at 2680 S Ferdon Blvd, Crestview, FL 32536, in Crestview Commons.
Does Chipotle Mexican Grill in Crestview use sustainable and humane ingredient sourcing?
Yes, Chipotle prioritizes sourcing ingredients from farms that follow humane and sustainable practices as part of their Food with Integrity principles.
How can I contact Chipotle Mexican Grill at Crestview Commons?
You can reach them by phone at +1 850-331-6212 or via email at FL.4774.CrestviewCom@chipotle.com.
What nearby places can I visit before or after dining at Chipotle Mexican Grill in Crestview Commons?
Nearby places include Chili's Grill & Bar, ALDI supermarket, Planet Fitness gym, Panera Bread cafe, and Marshalls department store, offering dining, shopping, and fitness options.
Are there other Mexican or fast food restaurants near Chipotle Mexican Grill at Crestview Commons?
Yes, another Chipotle Mexican Grill location and It's Just Wings are nearby, providing additional fast food options.
What retail or service stores are located near Chipotle Mexican Grill in Crestview Commons?
Retail and service stores nearby include Marshalls, Five Below discount store, Great Clips hair salon, Burlington clothing store, and Enterprise Rent-A-Car.
Where can I find Chipotle Crestview Commons online on social media?
Chipotle Crestview Commons can be found on Facebook at facebook.com/chipotle/, Instagram @chipotle, Twitter @ChipotleTweets, LinkedIn at linkedin.com/company/chipotle-mexican-grill/, Pinterest at pinterest.com/chipotlemg/, and YouTube at youtube.com/chipotle.