Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Crestview Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.7
211 reviews
5 stars
62
4 stars
21
3 stars
11
2 stars
25
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and long wait times.
Food Quality
Customers frequently reported issues with food quality, including cold items, lack of flavor, and inconsistent portion sizes.
Cleanliness
The restaurant was often described as dirty, with unclean food prep areas and unsanitary conditions.
Pricing
Many customers felt that the food was overpriced for the portion sizes and quality received.
Employee Training
Several reviews indicated a need for better training and management to improve service efficiency and food preparation.
MH
Michelle Hall
6 days ago
1.0
No smiles, no music, just the manager barking orders at the poor employees running the assembly line. You could cut the tension with a knife. Not one employee looked happy, not one. Sad experience all around. I felt very sorry for the employees.
SM
Samantha Mcdonald
Feb 16, 2026
3.0
No complaints about the quality of food just the portion. Sometimes they fill up the cup all the way, other employees only put half of something in the cup. For example let queso run all down the side of the cup, and only filled up the guac cup 3/4 of the way full. I will 100% continue to go to this location.
NP
Nicole Perry
Feb 16, 2026
1.0
Was my first time coming in to a Chipotle and it was disgusting. The smell entering was horrible to then I looked at the food on the bar and it was all dried out and dirty. Had a nasty cup or something that looked like grease on the floor. Workers in the back and the others where sitting at table arm wrestle. We just walked out and going somewhere else.
JC
Joshua Cantrell
Feb 1, 2026
1.0
Was going to get a steak bowl to go and the guy behind the counter had a nice good scoop of steak and then proceeded to shake some off.. I asked if I could just get a tiny bit more steak since a lot of it fell off the spoon when he shook it off. He then told me it would cost extra. freakin rip off when you pay so much for a bowl and don’t get that much protein
JA
jay andrews
Jan 22, 2026
2.0
Chipotle great as usual, went in last week didn’t have the best interaction with this one employee in all honesty she had a terrible attitude and shee was being very aggressive with my food. Don’t think I’ll be coming back.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Crestview Commons serve?
Chipotle Crestview Commons serves customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 2680 S Ferdon Blvd, Crestview?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I place an order for pickup or delivery from Chipotle Mexican Grill in Crestview?
You can order online through Chipotle's website or app using this link: https://order.chipotle.com/.
Where is Chipotle Mexican Grill located in Crestview, FL?
It is located at 2680 S Ferdon Blvd, Crestview, FL 32536, in Crestview Commons.
Does Chipotle Mexican Grill in Crestview use sustainable and humane ingredient sourcing?
Yes, Chipotle prioritizes sourcing ingredients from farms that follow humane and sustainable practices as part of their Food with Integrity principles.
How can I contact Chipotle Mexican Grill at Crestview Commons?
You can reach them by phone at +1 850-331-6212 or via email at FL.4774.CrestviewCom@chipotle.com.
What nearby places can I visit before or after dining at Chipotle Mexican Grill in Crestview Commons?
Nearby places include Chili's Grill & Bar, ALDI supermarket, Planet Fitness gym, Panera Bread cafe, and Marshalls department store, offering dining, shopping, and fitness options.
Are there other Mexican or fast food restaurants near Chipotle Mexican Grill at Crestview Commons?
Yes, another Chipotle Mexican Grill location and It's Just Wings are nearby, providing additional fast food options.
What retail or service stores are located near Chipotle Mexican Grill in Crestview Commons?
Retail and service stores nearby include Marshalls, Five Below discount store, Great Clips hair salon, Burlington clothing store, and Enterprise Rent-A-Car.
Where can I find Chipotle Crestview Commons online on social media?
Chipotle Crestview Commons can be found on Facebook at facebook.com/chipotle/, Instagram @chipotle, Twitter @ChipotleTweets, LinkedIn at linkedin.com/company/chipotle-mexican-grill/, Pinterest at pinterest.com/chipotlemg/, and YouTube at youtube.com/chipotle.
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