Business Details
About
Mexican Restaurant
Chipotle Crestview Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
200 reviews
5 stars
61
4 stars
19
3 stars
9
2 stars
23
1 star
88
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported that the food was cold, tasteless, and poorly prepared, with several mentioning issues with portion sizes and freshness.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and long wait times, leading to a frustrating experience for many.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean food prep areas and unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, particularly with online orders, leading to dissatisfaction.
- JWJames Williams6 days ago3.0This restaurant really does not live up to the hype. The food was overpriced for what you get.
- AWAleta WohlJan 4, 20261.0I don’t like to complain but the food here has gotten way too spicy to the point I stopped going. Its inedible. I paid over 10 dollars for a bowl and took one bite and had to throw the whole thing out. A few months back their food was excellent and I’ve always like chipotle whether I’m in Ohio or fl but management needs to take a step back and go back to the original recipe I even noticed at this particular location not only are there basically no customers but they downsized their staff so it’s one person waiting on all the customers and cashiering. From a customer service perspective this location needs a major overhaul.
- CHChelsea HowardDec 31, 20251.0Just ate here. I frequent chipotle in other locations, but would never come to this one again. The meat was freezing cold, the rest of the food was tasteless. Worst chipotle I’ve ever been to. Do not go.
- JJJessDec 29, 20255.0Hadn't had Chipotle in a minute and this location did not disappoint. The steak was cooked perfectly. And all the salsas were fresh. Would definitely recommend.
- MMMartavious MillerDec 10, 20251.0Leaving this review based on sustained poor customer service . I have patronized this location several times and each time, the customer service has been less than adequate. After being the single customer waiting in line for more than 5 Mins and having 5 different employees walk around me and restock the line , have conversations , pass out delivery orders etc hat walked in after I had already been waiting … without any acknowledgment. No welcome , no service , no acknowledgment whatsoever. Normally I don’t notice but again , it was only me in the store . No customers before or after me . The employees literally walked to the line where I was 5 times , locked eyes with me and continued doing whatever they were doing . Not lunch time or rush hour . 3:45 pm . The line was fully stocked . I ultimately just turned around and left . Not an isolated incident & disappointing that this is the only local location . High turnover rate and poor training .
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Crestview Commons serve?
Chipotle Crestview Commons serves customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 2680 S Ferdon Blvd, Crestview?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I place an order for pickup or delivery from Chipotle Mexican Grill in Crestview?
You can order online through Chipotle's website or app using this link: https://order.chipotle.com/.
Where is Chipotle Mexican Grill located in Crestview, FL?
It is located at 2680 S Ferdon Blvd, Crestview, FL 32536, in Crestview Commons.
Does Chipotle Mexican Grill in Crestview use sustainable and humane ingredient sourcing?
Yes, Chipotle prioritizes sourcing ingredients from farms that follow humane and sustainable practices as part of their Food with Integrity principles.
How can I contact Chipotle Mexican Grill at Crestview Commons?
You can reach them by phone at +1 850-331-6212 or via email at FL.4774.CrestviewCom@chipotle.com.
What nearby places can I visit before or after dining at Chipotle Mexican Grill in Crestview Commons?
Nearby places include Chili's Grill & Bar, ALDI supermarket, Planet Fitness gym, Panera Bread cafe, and Marshalls department store, offering dining, shopping, and fitness options.
Are there other Mexican or fast food restaurants near Chipotle Mexican Grill at Crestview Commons?
Yes, another Chipotle Mexican Grill location and It's Just Wings are nearby, providing additional fast food options.
What retail or service stores are located near Chipotle Mexican Grill in Crestview Commons?
Retail and service stores nearby include Marshalls, Five Below discount store, Great Clips hair salon, Burlington clothing store, and Enterprise Rent-A-Car.
Where can I find Chipotle Crestview Commons online on social media?
Chipotle Crestview Commons can be found on Facebook at facebook.com/chipotle/, Instagram @chipotle, Twitter @ChipotleTweets, LinkedIn at linkedin.com/company/chipotle-mexican-grill/, Pinterest at pinterest.com/chipotlemg/, and YouTube at youtube.com/chipotle.