Food Quality
Many customers reported inconsistent food quality, with issues such as undercooked items, stale fries, and incorrect orders.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.
Customer Service
While some customers praised individual staff members for their friendliness and helpfulness, many others experienced rude service and poor communication.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the restrooms, and a general lack of cleanliness in the establishment.
Order Accuracy
A significant number of customers reported issues with order accuracy, including missing items and incorrect food preparation.