Service Quality
Customers frequently reported slow service, with long wait times at both the drive-thru and for mobile orders.
Food Quality
Food quality was inconsistent, with many complaints about undercooked items, soggy fries, and incorrect orders.
Staff Attitude
While some customers praised friendly staff, others reported rude service and unprofessional behavior from employees.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in restrooms, and a general lack of cleanliness in the establishment.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.