Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and food quality problems.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Speed of Service
Customers consistently complained about long wait times in both the drive-thru and inside the restaurant.
Food Quality
Feedback indicated that food quality was often subpar, with cold or improperly prepared items being a common issue.
JW
justin Whittinghill
Nov 1, 2025
2.0
Orders are usually incorrect. Staff fighting with and cussing at customers. Takes a little bit longer than other locations, to be able to/get order.
DW
Dylan Willis
Oct 29, 2025
1.0
Terrible customer service, took my money for a McFlurry. Then I was told the machine was down, they asked me if I wanted cookies 😂😂 then they gave me a drink with no straw to just sit outside….
AB
Ander boss
Oct 18, 2025
5.0
I was called sir. Everyone had nice manners. Food was impeccable. Edit: I ordered again because I was hungry and the worker hand delivered my food to me like I were in a 5 star restaurant (that’s what this McDonald’s is) and he even knew my name!
10/10 I would come here.
DF
Dennis Flaig
Oct 17, 2025
1.0
I was in the drive through waiting for 25 min. They don’t care about service at this location. They left two items out of the bag and when I called , they told me they gave it to me and argued with me.