Dunkin'

Reviews

• JC

  Jessica Cremer

  1 day ago
  1.0
  For the 2nd time I've received disgusting, burnt and dirty tasting coffee that they try to mask with too much caramel in my caramel craze latte. This time my cup was covered in sticky liquid the lid has smeared sticky fingerprints. Absolutely disgusting. 0 stars.
• SH

  Sherri H

  Nov 8, 2025
  1.0
  I recommend not visiting this establishment. Spent twenty dollars on one pepsi, one coffee, bagel and croissant sandwich. And did not even receive what we ordered. Pictures show what we received. While we were there four other patrons received the wrong food, a dog walking around, and the food was pitiful, just pitiful. Cold, rubbery, stale. Did not expect much but did expect more than what a child could throw together. Also, the employee lied. Told my husband that the sandwich meal had to be prepared on a bagel., picture attached. He wanted a croissant instead, personal preference, so we spent more money just to have a croissant. And wonder if the egg is really an egg. Again, do not recommend. If you even want just a coffee, expect to wait approximately 30 minutes on a slow day. Not sure if the reviews from others patrons are confused about location or are friends of employees, but the 5 star reviews are not accurate. Read most of them and do not read as accurate information if they visited the Crawfordville Florida location. Third revision because my husband is pretty heated about the service and the food. He is a laid back man and easy going. He tries hard for me to have good experiences.
• TC

  Tiffany Currid

  Nov 6, 2025
  1.0
  Gave them another chance after a bad experience a month ago. Had an absolutely insane experience! I saw on the screen she charged me $6 for 3 munchkins, total was $25. She says yeah that's what it is. I said I'm sorry I don't think that's right. She leaves, comes back and confirms she charged me for 3 orders of 3, she needs to get someone to fix it for her. She comes back and says okay it's $27. I said no that's more than it was before. She presses some buttons, then says 29.... no 30... I'm saying no that just keeps going up! She leaves and another girl comes. This girl repeats my order to me correctly, I confirm and she holds out her hand for my card. I said okay how much is it now? She says "the system is glitching, but like they told you before..." as she takes out her phone I think for a calculator? I said excuse me? They told me several different numbers, why would you get rude with me as if I'm causing the problem? Then she finishes her calculations and says it's $25. I said no that isn't right, that's what it was when there was 9 munchkins. I only want 3. Then a different girl comes around and starts shouting at me (meanwhile my baby has been crying in my backseat this whole time) that I'm "just there to argue with them." I honestly couldn't believe it. I said if you would just listen to what I'm saying you would understand I'm not arguing I'm just trying to pay the right amount! They are both talking to each other, not looking at me or listening, then all of a sudden she says "it's $21." I said well yeah now that sounds right but after you acted so rude I don't even trust you not to spit in my food so forget it. No one apologized, no one cared that I had been overcharged amd treated poorly when I was nothing but polite and calm. Please if you own this establishment.... Review the footage from 11/6 about 1pm. As a business owner I would be horrified to see that kind of behavior from my employees. The one that started the altercation was Anna (at first refused to tell me her name) and claimed she was the manager. The other girl had long dark hair and big eyelashes.
• LH

  Lu hackworth

  Oct 25, 2025
  1.0
  I ordered a croissant with egg. I watched the girl at the window correct the cook and say no cheese, just a croissant and egg. I have a milk allergy. I called nobody answered they called me back, he apologized but they r very busy he said, asked me if I wanted to come back I said no, he was done have a nice day ma'am I hung up. Can't risk allergies. Girl at window was awesome when ordering a refresher.
• LA

  Light Anchors

  Oct 3, 2025
  5.0
  They have never let me down and the frozen coffee is phenomenal. I highly recommend the Blueberry donuts and the Caramel Cream Frozen Coffee.

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