Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.3
1,352 reviews
5 stars
481
4 stars
254
3 stars
167
2 stars
91
1 star
359
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about overcooked or cold meals.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of accountability.
Cleanliness
Some customers appreciated the cleanliness of the location, while others noted issues with food handling.
Staff Training
There were calls for better staff training and management to improve service and order accuracy.
- EEEveryone ElseNov 11, 20255.0⭐️⭐️⭐️⭐️⭐️ Pollo Tropical never disappoints! The food is always fresh, flavorful, and perfectly cooked — you can really taste the quality. The staff here is super friendly and always welcoming, which makes the experience even better. Great food, great service, and great vibes every time!
- JWJim WolfmeyerOct 5, 20251.0Ordered 2 Grilled chix beasts and they were hard and overcooked. Probably left over from last night as I ordered shortly after they opened for lunch. $10 for this absolutely awful meal just sad. Stay away.
- VCVeguens CorvilOct 1, 20255.0The best team ever
- MDMark DegenSep 27, 20251.0Ordered take out. Entire order, wrong. In addition, black beans was mostly liquid. Their quality control is non existent. When you call the store it's all automated you will not get a person to discuss.
- DBDavid BeharSep 2, 20255.0Friendly service, chicken was juicy and perfect
Frequently Asked Questions About Pollo Tropical
What are the regular operating hours for Pollo Tropical in Coral Springs?
Pollo Tropical is open daily from 10:30 AM to midnight.
Does Pollo Tropical offer delivery service?
Yes, delivery is available daily from 10:30 AM to 11:30 PM. You can order online through their delivery link.
Where is Pollo Tropical located in Coral Springs?
Pollo Tropical is located at 5450 Univ Dr, Coral Springs, FL 33067, USA.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical offers Cuban and Latin American dishes, featuring fresh 24-hour citrus marinated chicken and other traditional flavors.
What payment options are accepted at Pollo Tropical?
They accept American Express, Discover, Mastercard, Visa, debit cards, credit cards, and mobile NFC payments. Cash is not required.
Does Pollo Tropical have seating available and is it family-friendly?
Yes, Pollo Tropical has seating, welcomes families and children, and offers high chairs.
Does Pollo Tropical offer catering services?
Yes, Pollo Tropical offers catering services for events and gatherings.
Are there pharmacy or convenience stores near Pollo Tropical?
Yes, Walgreens pharmacy and convenience store is nearby, making it easy to pick up personal items before or after dining.
What nearby gas stations can customers visit when coming to Pollo Tropical?
Chevron Station Coral Springs and Mobil gas stations are close by, which is convenient if you need to fuel up before or after your meal.
Are there other dining options close to Pollo Tropical?
Yes, Subway sandwich shop is nearby if you're looking for a quick alternative meal option in the area.