Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.6
1,406 reviews
5 stars
606
4 stars
263
3 stars
163
2 stars
86
1 star
288
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
There are numerous complaints about the declining quality of food, including small portions and dry chicken.
Customer Service
Customer service experiences vary widely, with some praising staff while others report rudeness and unprofessional behavior.
Cleanliness
Several reviews mention unsanitary conditions and poor hygiene practices among staff.
Management Issues
Customers frequently express dissatisfaction with management, citing unhelpful or rude behavior.
- MRMauricio RoblesNov 15, 20253.0The food still very good Came out with some new creations.... We loved the Tropichop and the tostones ropa vieja....
- ARAurimarcarolina Márquez RodriguezNov 10, 20251.0Compre un pollo familiar para llevar a casa cuando llegue a casa el pollo estaba pesino no lo revise al momento.
- ECEmanuelc CiprianNov 7, 20255.0José Germán exelente atención , Rápido y bueno
- MAMilton AndersonOct 31, 20253.0Sometimes my orders are wrong.
- IRIndra RamnawalOct 29, 20251.0I buy food everytime . I start getting the Chicken every small pieces. They are so small I have to eat like 3 piece. I buy a Family meal. But never do for the family. This is so terrible. Have to call every time. I don't no were you guys getting those birds
Frequently Asked Questions About Pollo Tropical
What are the regular opening hours of Pollo Tropical in Coral Springs?
Pollo Tropical in Coral Springs is open daily from 10:30 AM to midnight, except Saturdays when it closes at 11:45 PM.
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located in Coral Springs?
Pollo Tropical is located at 800 University Drive, Coral Springs, FL 33071.
What types of food does Pollo Tropical serve?
Pollo Tropical serves Cuban and Caribbean inspired dishes including grilled chicken, Mojo roast pork, black beans and rice, TropiChop bowls, and vegetarian options.
Does Pollo Tropical accept credit cards and mobile payments?
Yes, Pollo Tropical accepts American Express, Discover, Mastercard, and Visa, and supports debit card and mobile NFC payments.
Is there seating available at Pollo Tropical and is it family friendly?
Pollo Tropical offers seating including outdoor seating, has high chairs, is welcoming to families and children, and is wheelchair accessible.
Does Pollo Tropical have any special facilities for accessibility?
Yes, Pollo Tropical has wheelchair accessible entrance, parking, seating, and restrooms to accommodate customers with accessibility needs.
Is there a nearby coffee shop if I want coffee before or after my visit to Pollo Tropical?
Yes, there are several nearby coffee shops including Allegro Coffee Company, WFM Coffee & Juice Bar, and About a Cup that you can visit before or after your meal.
What shopping options are near Pollo Tropical in Coral Springs?
Coral Ridge Mall is nearby, offering a convenient place for shopping before or after dining at Pollo Tropical.
Are there other restaurants near Pollo Tropical if I want different dining options?
Yes, nearby dining options include Taco Bell for fast Mexican food, TGI Fridays for American cuisine, and Tijuanas Taxico for Mexican dishes.