Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported issues with food quality, including cold, undercooked, and incorrect items being served.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food handling practices.
Management Issues
Many customers expressed dissatisfaction with management, citing poor oversight and lack of responsiveness to customer complaints.
Speed of Service
A consistent theme was the slow service, with many customers experiencing long wait times in both drive-thru and in-store.
RK
robert kelley
Feb 11, 2026
5.0
The gentleman at the driveup window took my order and was so kind to me today on Feb 11th 2026 at 6:16pm But the woman in the front failed to serve me hot coffee with 10 sugars and 2 cream and then waved me off to go park somewhere! I don't understand why they cant just please the customer then because I have to wait i have a guy come out and yell at me where to park? Well if your workers would serve customers correctly with a smile we would have no issues!! I had to ask the workers to put cream and sugar in a bag because they cant handle there job? And to try and serve me cold coffee on purpose how dare you do that? You know the customer is going to get upset if t hey have to go back through the drive Through window!
SB
Sarah Bailey
Feb 11, 2026
1.0
Customer service here is poor I asked the manager if there is no cashier and she said no and she said there is no customer service today
EL
Elizabeth Long
Feb 7, 2026
1.0
Food was fine for McDonald’s. Service was fine in spite of the fact that the employees couldn’t seem to keep their hands off their cell phones while working though. I think it would be better if they weren’t using un-gloved hands to scoop fries into fry boxes, pulling their phone out of their back pocket to check their phone and then immediately back to scooping fries. They say that our phones are really dirty and often test positive for fecal material. But it is what it is. Post-Covid motto: “You get what you get and you don’t get upset”, right? But more importantly, your bathroom is ridiculous. You have one handicap stall and one stall is really only useful for a contortionist. I waited patiently for the employee that was watching videos in the handicap stall to finish their break, but eventually I had to use your non-handicapped toilet. It made me question myself and ponder how able-bodied I really am. I studied the situation, and I came up with three options. Option one, I open the stall door and climb up and stand on the toilet seat to close the door. I deemed that to be too risky. Option two, I could enter the stall spread my legs and get into a wide squat, legs bent, with my knees pointed outwards towards the walls and shimmy backwards until I was completely hovering over and straddling the toilet with my pant legs rubbing against what I can only imagine on the sides of the toilet so the door could close. Or option three, I could walk into the stall and just use the toilet with the door open. Which one of these options did you envision your customers using most when you so thoughtfully designed your bathroom? Or do you have a better suggestion?
DD
Daniel
Feb 5, 2026
1.0
Lazy and extremely slow made me wait in line and ignored me for 20 minutes when there were no other customers, then gave me an attitude!! I’ve never felt the need to make a review on a business until today, horrible experience never returning. The staff here is terrible made me realize why i stopped eating mcdonald’s to begin with, and why i need to continue lmao!!!
BD
Brandon D
Feb 1, 2026
1.0
Terrible management,
Everytime I come in here I’m waiting for my order for at least 20 minutes, even when there is nobody here. Steer clear of this location if possible.
What are the operating hours of McDonald's at 630 University Dr, Coral Springs?
McDonald's at 630 University Dr, Coral Springs is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24 hours daily.
Can I order McDonald's delivery from this location?
Yes, delivery is available 24/7 through their delivery service, including same day and no-contact options.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's?
Yes, WiFi is offered to customers at this McDonald's location.
How can I order McDonald's food using a mobile app?
You can order using the McDonald's App available on the Apple App Store or Google Play Store via their respective links.
Where exactly is this McDonald's located?
It's located at 630 University Dr, Coral Springs, FL 33071, USA.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Best Buy for electronics shopping, Beauty Does Not Fade spa for skincare treatments, and the Courtyard Fort Lauderdale Coral Springs hotel for accommodation and events.
Are there other fast food restaurants close to this McDonald's?
Yes, there's another McDonald's and Arby's sandwich shops nearby that you can consider.
What beauty and spa services are available near McDonald's?
Nearby options include Beauty Does Not Fade (skin care and beauty salon), Lizy Glam and Glow (makeup artist and spa), Gold Spa, LL Infinity Skin Body & Laser (medical spa), Atlantic Studios Salons & Spa, and several nail and hair salons.
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