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McDonald's

3.5
(1018 reviews)

Business Details

9180 Wiles Rd, Coral Springs, FL
33076, United States
(954) 341-4349
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9180 Wiles Rd, Coral Springs, FL
33076, United States

Hours

Reviews

3.5
1,018 reviews
5 stars
403
4 stars
200
3 stars
148
2 stars
71
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Several reviews mentioned issues with food quality, including cold meals, incorrect orders, and unsatisfactory preparation.

Cleanliness

While some customers noted cleanliness and a good atmosphere, others pointed out dirty tables and unsanitary conditions.

Play Area

The indoor playground was appreciated by families, although there were complaints about it not being opened or maintained properly.
  • KL
    Kevin Lugo
    2 days ago
    1.0
    I arrived to this location as its right next to my house. I pull up to the drive-through sit and wait there for about 2 to 3 minutes before I decide to move up to the window because nobodys answering and theres absolutely nobody in front of me while I approach the window shes answers with what you want, and then I placed my order and questioned the advertise price for the meal that Ive received that other locations and she told me I cant do anything with that deal because I need to have the app she closed the door. Spoke to someone. I imagine it would be a manager and opened the back up door open the window again and said yes its confirmed you need the app to get a discounted rate. Its advertise that you buy one get one for a dollar she refused to honor the deal as advertise. There was no manager coming to the window to speak to me and then when I refuse to place my order, she was like all right then bye I was upset pissed beyond redemption for the professionism, and customer service received and not able to speak to a manager I also contacted the number for the store and it went to voicemail because nobody picks up the phone there at all. If a customer has a complaint. There should be some one to answer. to take those Calls . I am in the customer service business. I know exactly how important every customer and every experience is the most concerning part is that I had to drive to another location to receive the same meal honoring the same advertise price and received exceptional service and even a thank you at the end I will never go back to the store and I will be copying everything. Im stateing here and posting it online cause thats not fair thats not good service and the attitude of the staff that represented McDonalds I know its not a big deal to you but still thats the face of the store and that young lady should not be there. Before placing this review here, I tried to place a review on their online portal and that didn’t work. What’s the purpose of having a portal to understand complaints for your store yet? It does not work. I hope this review helps someone else making a decision on where they would like to eat getting something to eat should not be this difficult.
  • CG
    Clinton Greyling
    3 days ago
    4.0
    Just a quick bite to eat
  • TC
    Tiffany Chappas
    Feb 19, 2026
    1.0
    Worst in the area DO NOT ORDER ONLINE I never received my food and they would not give me a refund huge scam
  • JA
    Jonathan Abrantes
    Feb 10, 2026
    5.0
    The playground is great for toddlers! My 2 year old loves it here and points and says “red park” whenever she wants to go here. The staff is so sweet; even if we're just at the playground, we’ll order the apple slices as a snack and they’ll put her apples in a Happy Meal box so she can have that nostalgic experience of opening it up!
  • MR
    Michael Remy
    Feb 2, 2026
    1.0
    One of the worst McDonald's I've ever been to.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 9180 Wiles Rd, Coral Springs?

McDonald's at 9180 Wiles Rd, Coral Springs is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open every day from 5:30 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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