Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Several reviews mentioned issues with food quality, including cold meals, incorrect orders, and unsatisfactory preparation.
Cleanliness
While some customers noted cleanliness and a good atmosphere, others pointed out dirty tables and unsanitary conditions.
Play Area
The indoor playground was appreciated by families, although there were complaints about it not being opened or maintained properly.
KL
Kevin Lugo
2 days ago
1.0
I arrived to this location as its right next to my house. I pull up to the drive-through sit and wait there for about 2 to 3 minutes before I decide to move up to the window because nobodys answering and theres absolutely nobody in front of me while I approach the window shes answers with what you want, and then I placed my order and questioned the advertise price for the meal that Ive received that other locations and she told me I cant do anything with that deal because I need to have the app she closed the door. Spoke to someone. I imagine it would be a manager and opened the back up door open the window again and said yes its confirmed you need the app to get a discounted rate. Its advertise that you buy one get one for a dollar she refused to honor the deal as advertise. There was no manager coming to the window to speak to me and then when I refuse to place my order, she was like all right then bye I was upset pissed beyond redemption for the professionism, and customer service received and not able to speak to a manager I also contacted the number for the store and it went to voicemail because nobody picks up the phone there at all. If a customer has a complaint. There should be some one to answer. to take those Calls . I am in the customer service business. I know exactly how important every customer and every experience is the most concerning part is that I had to drive to another location to receive the same meal honoring the same advertise price and received exceptional service and even a thank you at the end I will never go back to the store and I will be copying everything. Im stateing here and posting it online cause thats not fair thats not good service and the attitude of the staff that represented McDonalds I know its not a big deal to you but still thats the face of the store and that young lady should not be there. Before placing this review here, I tried to place a review on their online portal and that didn’t work. What’s the purpose of having a portal to understand complaints for your store yet? It does not work. I hope this review helps someone else making a decision on where they would like to eat getting something to eat should not be this difficult.
CG
Clinton Greyling
3 days ago
4.0
Just a quick bite to eat
TC
Tiffany Chappas
Feb 19, 2026
1.0
Worst in the area DO NOT ORDER ONLINE I never received my food and they would not give me a refund huge scam
JA
Jonathan Abrantes
Feb 10, 2026
5.0
The playground is great for toddlers! My 2 year old loves it here and points and says “red park” whenever she wants to go here.
The staff is so sweet; even if we're just at the playground, we’ll order the apple slices as a snack and they’ll put her apples in a Happy Meal box so she can have that nostalgic experience of opening it up!
What are the regular business hours for McDonald's at 9180 Wiles Rd, Coral Springs?
McDonald's at 9180 Wiles Rd, Coral Springs is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, this McDonald's has a drive-thru open every day from 5:30 AM to midnight.
Can I order delivery from this McDonald's, and during what hours is delivery available?
You can order delivery daily from 6:00 AM to midnight through McDonald's delivery service.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app to order from McDonald's, and where can I download it?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Are there nearby places I can visit after eating at McDonald's on Wiles Rd?
Nearby you can visit places like Lucky's Market for groceries, Jeremiah's Italian Ice for dessert, or Hobby Lobby for arts and crafts supplies.
If I need to send a package after dining at McDonald's, where is the nearest shipping center?
The nearest shipping center is the UPS Access Point location close to McDonald's on Wiles Rd.
Are there other fast food options near McDonald's on Wiles Rd?
Yes, Taco Bell is nearby if you're interested in Mexican fast food as an alternative.
Where can I find entertainment or shopping options close to McDonald's at Coral Springs?
Nearby options include GameStop at Royal Eagle Plaza for video games and RadioShack for electronics and mobile phones.
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