Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly and attentive staff, while others report rude interactions and poor service.
Wait Times
Many customers express frustration over long wait times for food, both in the drive-thru and dine-in, often exceeding expectations for fast food.
Cleanliness
The restaurant's cleanliness is noted positively by some, but others report dirty tables and unsanitary conditions.
Food Quality
Food quality is inconsistent, with some customers receiving fresh and hot meals, while others report cold or poorly prepared food.
Play Area
The play area is appreciated by families, but there are complaints about it being closed or not properly maintained.
SM
Shaqvona Mcconn
2 days ago
1.0
Terrible today was the final straw literally we got there at 11 or hamburger patty was hard literally taste like cardboard I’m so happy that happen never again I will waste my money cook at home you will never have a issues people ! Only think I recommend is the cookies always soft that what the star for
AP
Anthony Polizze
Nov 16, 2025
1.0
Awful experience
Couldn’t even get a water. Food sat cold while waiting for water.
MS
Mary Star
Nov 15, 2025
5.0
The fish burger was awesome! Best bread I have had at a McDonalds.
The indoor playground is an awesome addition!
_1
_Mytsic_ 1
Nov 10, 2025
1.0
Terrible took 30 mins to wait at the window just for him to say “I didnt get your order good bye” Wow.
KS
Karina Soares
Oct 25, 2025
2.0
This is my second time coming to this restaurant and honestly, such a disappointment. I ordered through the app and both times it took about 30 minutes for the food to get to the table. Everything came out cold, there are no napkins or straws anywhere, and you have to go looking for the staff who avoid eye contact just so they don’t have to help. And whenever you ask something, they respond rudely.