McDonald's

3.5
1780 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11655 W Sample Rd, Coral Springs, FL
33065, United States

Hours

Reviews

3.5
1,780 reviews
5 stars
704
4 stars
336
3 stars
260
2 stars
138
1 star
342

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty staff and food handling practices, which raised concerns about hygiene.

Speed of Service

Customers frequently complained about slow service, particularly during night shifts, with long wait times reported in both drive-thru and in-store.
  • KB
    Kyle Brown
    3 days ago
    5.0
    Had a great experience at the drive-thru last night! The line moved very quickly, and the staff was super professional. My order came out perfectly hot and fresh, which I really appreciated. The team here is doing a fantastic job!
  • TR
    Toniecia Russell
    Dec 24, 2025
    1.0
    They are rude and would not acknowledge me when I cannot pick up a delivery order. Black woman and male working night shift.
  • VP
    VICTORIA PISCIOTTO
    Dec 15, 2025
    3.0
    When I corrected my order in the drive-through, the microphone picked up what sounded like an inappropriate expletive from Philip, which was uncomfortable and unprofessional. I was also put off by the visible dirt under his fingernails while handling food. Cleanliness and professionalism really matter in food service.
  • JJ
    Jade!
    Dec 13, 2025
    1.0
    4:43pm on Saturday Dec 13, the man at the first window took my order in drive through and messed up everything, he rushed it and Didn’t comply to what I had nicely asked on the sauce, and different bags. do not recommend this service.
  • JM
    Jordan Murciano
    Dec 12, 2025
    1.0
    If I could give this place a negative star in service I would, will stare you down before they ask if you’ve been helped and if you wave them down they’ll look at you like a blind dog.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 11655 W Sample Rd, Coral Springs?

McDonald's at 11655 W Sample Rd is open 24 hours every day of the week, from Monday to Sunday.

Is the drive-thru at this McDonald's location open all day?

Yes, the drive-thru operates 24 hours daily, Monday through Sunday.