Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty staff and food handling practices, which raised concerns about hygiene.
Speed of Service
Customers frequently complained about slow service, particularly during night shifts, with long wait times reported in both drive-thru and in-store.
KB
Kyle Brown
3 days ago
5.0
Had a great experience at the drive-thru last night! The line moved very quickly, and the staff was super professional. My order came out perfectly hot and fresh, which I really appreciated. The team here is doing a fantastic job!
TR
Toniecia Russell
Dec 24, 2025
1.0
They are rude and would not acknowledge me when I cannot pick up a delivery order. Black woman and male working night shift.
VP
VICTORIA PISCIOTTO
Dec 15, 2025
3.0
When I corrected my order in the drive-through, the microphone picked up what sounded like an inappropriate expletive from Philip, which was uncomfortable and unprofessional. I was also put off by the visible dirt under his fingernails while handling food. Cleanliness and professionalism really matter in food service.
JJ
Jade!
Dec 13, 2025
1.0
4:43pm on Saturday Dec 13, the man at the first window took my order in drive through and messed up everything, he rushed it and
Didn’t comply to what I had nicely asked on the sauce, and different bags. do not recommend this service.
JM
Jordan Murciano
Dec 12, 2025
1.0
If I could give this place a negative star in service I would, will stare you down before they ask if you’ve been helped and if you wave them down they’ll look at you like a blind dog.
What are the operating hours for McDonald's at 11655 W Sample Rd, Coral Springs?
McDonald's at 11655 W Sample Rd is open 24 hours every day of the week, from Monday to Sunday.
Is the drive-thru at this McDonald's location open all day?
Yes, the drive-thru operates 24 hours daily, Monday through Sunday.
What delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online from this Coral Springs location?
Yes, you can order online via the delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's support a rewards program?
Yes, MyMcDonald's Rewards allows customers to earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there any nearby gas stations where I can refuel when visiting McDonald's?
Yes, Amoco Oil Co. and 7-Eleven gas stations are nearby, making it convenient to fuel up before or after your visit.
What nearby pet services are available around McDonald's?
Nearby pet services include VCA Coral Springs Pet Resort & Medical Center and Coral Springs Pet Resort for veterinary and pet care needs.
Can I find other dining options near this McDonald's location?
Yes, nearby dining options include another McDonald's, Subway sandwich shop, and ZENSHI Handcrafted Sushi restaurant.
Does this McDonald's location have WiFi and mobile ordering available?
Yes, WiFi and mobile ordering services are available at this location.