Customer Service
Mixed reviews on customer service, with some praising staff friendliness while others reported rudeness and poor management.
Food Quality
Food quality is generally good, with specific items like the roast beef and brisket sandwiches receiving positive feedback, though some customers noted inconsistencies.
Order Accuracy
Frequent complaints about incorrect orders and issues with the app, leading to customer frustration.
Cleanliness
The restaurant is often described as clean, but some reviews mention dirty tables and poor maintenance during busy times.
Wait Times
Customers reported long wait times during peak hours, particularly in the drive-thru.