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Domino's Pizza

3.3
(256 reviews)

Business Details

5877 Ponce De Leon Blvd, Coral Gables, FL
33146, United States
(305) 667-3666
http://www.dominos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Coral Gables? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 5877 Ponce De Leon Blvd .

Location

Domino's Pizza
5877 Ponce De Leon Blvd, Coral Gables, FL
33146, United States

Hours

Reviews

3.3
256 reviews
5 stars
113
4 stars
29
3 stars
17
2 stars
11
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about poor communication and handling of issues.

Delivery Issues

Many customers experienced significant delays, incorrect deliveries, and orders that were never received.

Food Quality

Several reviews mentioned poor food quality, including undercooked items and incorrect orders.

Positive Experiences

Despite the negative feedback, some customers praised the speed of service and quality of food at certain times.
  • RG
    REILYN GAGLIONE
    4 days ago
    1.0
    i called them to ask if we could add ranch and they were so rude and i'm never ordering here again
  • EL
    Ernesto Lyons
    Feb 10, 2026
    1.0
    This situation makes absolutely no sense, and it was handled in the most frustrating way possible. Tonight I ordered Domino’s through Uber Eats in Miami. After the first order, I honestly thought maybe I made a mistake — wrong address, wrong instructions, something. So I checked everything carefully: same exact address, same phone number, same delivery instructions, same everything. I waited outside. Nothing arrived. So I placed a second order, again same address, same phone, same instructions, and waited outside again. Still nothing arrived. At that point, my wife used her own phone and placed a third Domino’s order, again to the same address, same everything… and that one didn’t arrive either. This went on for about three hours. I eventually had to eat somewhere else because this was ridiculous. Here’s the worst part: I contacted Uber Eats support, and they told me Domino’s said they “couldn’t find me” or that I “didn’t respond / didn’t make contact.” That is simply not true. I was outside waiting each time, and I was actively checking my phone. No real attempt was made to deliver. Then I called Domino’s directly, and they told me something even more shocking: they claimed they sent the same driver (same delivery person) all three times, and that he “couldn’t contact me.” So let me get this straight: • Three different orders • Same address, same phone number, same everything • Same driver allegedly sent three times • And somehow it’s my fault that the same person never delivered any of them? How does that make any logical sense? If you keep sending the same driver and you keep having the same failure, why would you keep doing it again instead of fixing the problem? Why not send a different driver? Why not call the customer properly? Why not verify the address? Why keep cooking the same order again? And the biggest question: where is the food? Because now I’m being told they can send the food again and I could end up with three full orders that were supposedly prepared and “attempted” — that’s around $100 of Domino’s — but nothing ever arrived to my door, and nobody can give a clear, consistent explanation. This is a complete breakdown of delivery, communication, and accountability between Domino’s and Uber Eats. I did everything a customer can do: confirmed the details, waited outside, called Uber, called Domino’s, and still got blamed. I’m leaving this review because this is not a small mistake — it’s a systemic failure. I will never order again.
  • JC
    Jade C
    Jan 28, 2026
    1.0
    Ordered a pizza and on the app for THIS location, it said “delivered”…turns out it was never even delivered and no one picks up the phone at this location. Bad service and delivery drivers.
  • MH
    MD “EMRAN” HOSSAIN
    Jan 27, 2026
    5.0
    Very professional
  • DE
    Derin Ertek
    Dec 22, 2025
    2.0
    Rude young guy at counter with massive attitude—ignored questions, pretended not to understand English until money was mentioned. Order missing two Cokes; he wouldn’t fix it. Asked for a knife and napkins—the lady in the back glared at me like I’d cursed at her and didn’t hand over napkins. The guy flat-out said “we don’t give napkins away,” which is total BS and against Domino’s policy. Felt like they were hiding real deals too. Walked out empty-handed. Avoid this place at all costs.

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