Domino's Pizza

Reviews

• MR

  Myrrh Raguro

  Dec 24, 2025
  1.0
  Dominos will not offer a refund and has very poor system in addressing customer satisfaction. I would have to post it on the Google Reviews in hopes that I can get anywhere. Please note that I am requesting a refund. Due to this incident, I am not planning to order anything from your company. I am not satisfied or happy with how this incident is being handled. I ordered on the app around 12-1230am and arrived at the store with no employee in the kitchen or anyone attending to customers. There was also another customer that was waiting for their order. No one was present, The store was locked without any note with no employee. I tried calling the store in the hopes of getting in contact with anyone. No responses. On your website, the only customer support that you have is a bot chat that takes responses. The next day at about 11am, I came back to the store to in hopes that I can address the issue to the manager. No employee on site was able to resolve the issue and they communicated to me that the manager would be coming in at 6pm in the evening. I came back later that evening in the hopes that I can speak to the manager. When I arrived, I was able to speak to an employee that was supposedly working that previous evening and mentioned that he even stayed until 2am. The employee came to the back to see his manager. As he returned he offered store credit or they can make the order that moment. I insisted on receiving a refund since I am really not satisfied with how everything was transgressing. And I was also preparing for my holiday travels. This whole incident has already spent a lot of my time not getting anything resolved. The manager on site didn’t even take a moment to speak to me. The employee asked me to call the support number online. Any phone number on your website does not lead to any actual person. I have handled this with patience and no aggression. So at this point, offering me a coupon in order to address this issue is simply not what I want and is quite insulting considering that I want a refund due to poor handling of this incident. Your company is one of the leading companies in the whole world for the pizza business. It’s quite a shame that this simple request is not being handled properly in any level of your corporation at this moment. I hope that an employee will actually take the time to read this and not just a bot resolving this incident with me.
• FM

  Fabian Mir

  Dec 8, 2025
  4.0
  Good pizza ok price unless you have a coupon code then it is a good deal. Its a small store.
• AD

  Ana maria Dache

  Nov 15, 2025
  1.0
  Horrible experiencia con esta sede ,más de 2 horas para un pedido,pedí claramente que lo dejaran en la puerta y con el afán de la propia se lo llevaron y cuando lo trajeron estaba frío y seco ,no le pongo 0 estrrllaas porque no es posible ,siempre es lo mismo con esta sede y el maltrato por teléfono peor
• AR

  Augusto Restrepo

  Oct 26, 2025
  2.0
  Delivery consistently takes too long. +45 min Have benchmarked with papa John’s, fairly same distance, takes less hot the time.
• KA

  Karlayorgenis Arnedo

  Oct 3, 2025
  1.0
  Pésima atención siempre la espera es de 1 hora sea el día que sea y a la hora que sea

Frequently Asked Questions About Domino's Pizza