Ben & Jerry’s

4.4
453 reviews
Ben & Jerry's Coral Gables ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Coral Gables ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Ben & Jerry’s
80 Aragon Ave, Coral Gables, FL
33134, United States

Hours

Reviews

4.4
453 reviews
5 stars
307
4 stars
83
3 stars
27
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the staff for being friendly and accommodating, there were several complaints about unprofessional behavior and poor handling of orders.

Ice Cream Quality

The ice cream received high praise for its taste and variety, with specific flavors like butter pecan and cookie dough being favorites among customers.

Cleanliness and Atmosphere

The store is generally described as clean and comfortable, with a pleasant atmosphere for enjoying ice cream.

Order Fulfillment Issues

Several customers reported issues with order fulfillment, including missing items and incorrect orders, leading to dissatisfaction.

Pricing Concerns

Some customers found the prices to be high, particularly for the portion sizes offered.
  • SS
    Savannah S
    Nov 15, 2025
    5.0
    Came in to pick up a cake order and there was a minor inconvenience — the designer didn’t follow the notes I provided. However, Matthew was incredibly accommodating and handled the situation perfectly. He’s a truly great employee.
  • TS
    TAREK SULEIMAN
    Jul 9, 2025
    1.0
    Very bad customer service with attitude, if she don’t like she will be out from everything, she will never jump to the back
  • JJ
    Jacob
    Jun 30, 2025
    5.0
    Super good service and ice cream! 10/10 recommendation if you’re a tourist or a fan in general!
  • EX
    Exelar XLR
    Jun 7, 2025
    5.0
    Great ice cream, great service

Frequently Asked Questions About Ben & Jerry’s

What are the main ice cream specialties at Ben & Jerry’s Coral Gables?

Ben & Jerry’s Coral Gables offers euphoric flavors, chunks & swirls, non-dairy options, waffle cones, sundaes, shakes, smoothies, hand packed pints, ice cream cakes, and catering services.

What are the operating hours of Ben & Jerry’s Coral Gables?

The shop is open Monday through Thursday from 12:00 PM to 11:00 PM, Friday and Saturday from 11:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.