Ben & Jerry’s

4.4
454 reviews
Ben & Jerry's Coral Gables ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Coral Gables ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Ben & Jerry’s
80 Aragon Ave, Coral Gables, FL
33134, United States

Hours

Reviews

4.4
454 reviews
5 stars
307
4 stars
83
3 stars
27
2 stars
10
1 star
27

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers frequently praised the delicious flavors and quality of the ice cream, highlighting favorites like cookie dough and butter pecan.

Customer Service

Service quality was inconsistent; while many reviews praised friendly and accommodating staff, others reported negative experiences with attitude and unprofessionalism.

Cleanliness and Atmosphere

The café was generally described as clean and cozy, providing a pleasant environment for customers.

Order Issues

Several customers experienced problems with their orders, including incorrect cake orders and missing items, leading to dissatisfaction.
  • NM
    Naveen Mudaliar
    Dec 27, 2025
    1.0
    Ice cream tastes like freezer burn and the shop is filthy. There are plenty of other options nearby that you should go to.
  • VT
    Viktoriya Terekhina
    Dec 4, 2025
    5.0
    It’s always a pleasure to come back to this ice cream café: the variety of flavors is amazing, the quality of the ice cream is truly noticeable, and the portions are always generous. The staff are especially delightful — they greet you with a smile and happily offer samples so you can try different flavors before choosing. A cozy place that truly values its guests.
  • SS
    Savannah S
    Nov 15, 2025
    5.0
    Came in to pick up a cake order and there was a minor inconvenience — the designer didn’t follow the notes I provided. However, Matthew was incredibly accommodating and handled the situation perfectly. He’s a truly great employee.
  • FA
    Fabio Arbucias
    Jun 10, 2018
    2.0
    Two stars instead of one because the ice cream was good, but all the rest was a disaster: the crew is not attempted to who is the next customer (no line, a big mess), every single spot excessively dirty (including around the cashier), tables, chairs and walls dirty, restroom out of order, bucket with dirty water in the middle of the salon... If you don't care about the cleanliness maybe this place is not that bad for you. I won't be there again.

Frequently Asked Questions About Ben & Jerry’s

What are the main ice cream specialties at Ben & Jerry’s Coral Gables?

Ben & Jerry’s Coral Gables offers euphoric flavors, chunks & swirls, non-dairy options, waffle cones, sundaes, shakes, smoothies, hand packed pints, ice cream cakes, and catering services.

What are the operating hours of Ben & Jerry’s Coral Gables?

The shop is open Monday through Thursday from 12:00 PM to 11:00 PM, Friday and Saturday from 11:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.