Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
La atención y aptitud del manager fue Terrible delante de otros clientes la fui a pagar una orden y muy grosero y sarcástico no me quería vender una sopa porque no tenía cambio ustedes pueden creer eso que un negocio como pollo tropical no tenia cambio y entonces me salio con 100 billetes de dollar para darme 97 de cambio guauuuu increíble, me moleste tanto que al final no lo van a creer le dio la orden sarcásticamente y con una sonrisa en la boca a la chica del drive thrue que me diera el cambio....que opinan tremendo servicio no les recomiendo nunca ir a ese pollo tropical...gracias
The manager's attitude and demeanor were terrible—and right in front of other customers, too! I went to pay for an order, and he was incredibly rude and sarcastic. He actually refused to sell me a soup because he didn't have any change. Can you believe that? A business like Pollo Tropical—not having any change? Then, he suddenly pulled out a stack of one-dollar bills to give me my $97 in change. Wow—unbelievable! I was so annoyed that, in the end—you won't believe this—he sarcastically handed the order to the drive-thru attendant, with a smirk on his face, and told *her* to give me the change. What do you think? Just tremendous service. I would never recommend going to that particular Pollo Tropical. Thanks.
MR
Maidel Ramos
Apr 17, 2026
1.0
The wait time at this location are ridiculous! Do better. It's supposed to be fast food business model and 30 minutes for a chicken wrap is absurd.
MJ
Matthew Jerry
Apr 16, 2026
1.0
The location on flamingo and Griffin in Cooper City was doing much better after a while, a poor service and a dirty restaurant. Tonight, unfortunately it seems like they've gone back to their old ways by not training their employees appropriately or hiring ones that are skilled enough. My son went there and they did not even know if they had the food he ordered in house. He waited over 10 minutes in the drive-through waiting for his food. They did not give him utensils nor offer if he wanted sauce. We love Pollo Tropical and get take out like twice a week at this location due to the quality of the food and usually the service at this location is good. Unfortunately they were not able to provide it this time. We are hopeful this is an anomaly and not the norm. Going forward. Please do better. We'd love this location.
AQ
Andrew Quinones
Apr 16, 2026
5.0
This Pollo Tropical (Store 10223) truly saved the day. We needed last‑minute food for my parents’ vow renewal after our original caterer fell through. Chris Ann (MOD) helped us place a catering order for 30 people and had it ready in just 45 minutes. She explained everything clearly, provided amazing customer service, and the food was delicious. Thank you for turning a stressful moment into a great one — I’ll definitely return when I’m back in Florida.
JC
Juan Castro
Apr 15, 2026
5.0
I had a great experience, loved it. Loved the costumer service.
This team have great players! Wish to come back soon, this food is amazing
What are the delivery hours for Pollo Tropical in Cooper City?
Delivery is available daily from 10:30 AM to 11:30 PM.
Where is Pollo Tropical in Cooper City located?
Pollo Tropical is located at 4713 Flamingo Road, Cooper City, FL 33330, USA.
What types of food does Pollo Tropical serve?
Pollo Tropical serves fresh 24-hour citrus marinated chicken, traditional Cuban dishes, and Latin American foods, including signature grilled chicken and Mojo roast pork served with black beans and rice.
Does Pollo Tropical offer delivery and takeout services?
Yes, Pollo Tropical offers both delivery and takeout services.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, Mastercard, and Visa credit cards as well as debit card and mobile NFC payments.
Does Pollo Tropical have seating and is it wheelchair accessible?
Yes, Pollo Tropical has seating with wheelchair accessible entrance, parking, seating, and restroom facilities.
What are the dining options and menu highlights at Pollo Tropical?
Pollo Tropical serves lunch, dinner, brunch, dessert, small plates, and vegetarian options. They have a children's menu and offer catering services as well.
What other restaurants are near Pollo Tropical at 4713 Flamingo Road?
Nearby restaurants include Wendy's and Burger King, which offer alternatives if you're looking for burger or fast food options in the area.
Are there any nearby places to shop or get pharmacy services near Pollo Tropical?
Yes, CVS Pharmacy and CVS Beauty are nearby, offering pharmacy, convenience items, and beauty supplies for your convenience before or after dining.
What are some nearby services or attractions customers can visit when coming to Pollo Tropical?
Customers can visit Regions Bank for financial services, Southwest Ranches Farmers Market for fresh produce, or enjoy the Flamingo Gardens Tram Tour for local sightseeing.
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