Brand Certified
Pollo Tropical
3.4(1052 reviews)
Certified by Pollo Tropical • Mar 01, 2026
Business Details
4713 Flamingo Road, Cooper City, FL
33330, United States
Certified by Pollo Tropical • Mar 01, 2026
(954) 375-4077
Certified by Pollo Tropical • Mar 01, 2026
https://locations.pollotropical.com/fl/cooper-city/4713-flamingo-road
Certified by Pollo Tropical • Mar 01, 2026
About
Certified by Pollo Tropical • Mar 01, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Mar 01, 2026
Hours
Certified by Pollo Tropical • Mar 01, 2026
Reviews
3.4
1,052 reviews
5 stars
438
4 stars
157
3 stars
114
2 stars
78
1 star
265
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendliness and attentiveness of staff, others reported rude behavior and order mistakes.
Food Quality
Many customers enjoyed the food quality, noting freshness and flavor, but there were complaints about inconsistencies, such as overcooked or improperly portioned meals.
Management Issues
Several reviews indicated problems with management, including slow service, order inaccuracies, and a lack of staff training.
Cleanliness
While some customers found the restaurant clean and well-maintained, others reported dirty tables and unsanitary conditions.
- KWKeith WFeb 14, 20261.0Staff are extremely rude.
- JJjayFeb 8, 20265.0I had an amazing experience with Consuelo and her staff they was very friendly and spot on with my order and my food was fresh. Now a days it’s hard to find great customer service especially at fast food chains. I had to go back and bring them my appreciation.
- IIiTamZzFeb 6, 20265.0The Service was great Chicken was awesome! Consuelo was awesome
- IAiesha annJan 25, 20265.0I have not been to this location in over a few months but the Service today was awesome … met a manager named Consuelo she was very nice and helpful!!!
- LTLina TabekJan 24, 20263.0I like it and would like to recommend. Yes, some things can be better, but still worth a visit.
Frequently Asked Questions About Pollo Tropical
What are the delivery hours for Pollo Tropical in Cooper City?
Delivery is available daily from 10:30 AM to 11:30 PM.
Where is Pollo Tropical in Cooper City located?
Pollo Tropical is located at 4713 Flamingo Road, Cooper City, FL 33330, USA.
What types of food does Pollo Tropical serve?
Pollo Tropical serves fresh 24-hour citrus marinated chicken, traditional Cuban dishes, and Latin American foods, including signature grilled chicken and Mojo roast pork served with black beans and rice.
Does Pollo Tropical offer delivery and takeout services?
Yes, Pollo Tropical offers both delivery and takeout services.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, Mastercard, and Visa credit cards as well as debit card and mobile NFC payments.
Does Pollo Tropical have seating and is it wheelchair accessible?
Yes, Pollo Tropical has seating with wheelchair accessible entrance, parking, seating, and restroom facilities.
What are the dining options and menu highlights at Pollo Tropical?
Pollo Tropical serves lunch, dinner, brunch, dessert, small plates, and vegetarian options. They have a children's menu and offer catering services as well.
What other restaurants are near Pollo Tropical at 4713 Flamingo Road?
Nearby restaurants include Wendy's and Burger King, which offer alternatives if you're looking for burger or fast food options in the area.
Are there any nearby places to shop or get pharmacy services near Pollo Tropical?
Yes, CVS Pharmacy and CVS Beauty are nearby, offering pharmacy, convenience items, and beauty supplies for your convenience before or after dining.
What are some nearby services or attractions customers can visit when coming to Pollo Tropical?
Customers can visit Regions Bank for financial services, Southwest Ranches Farmers Market for fresh produce, or enjoy the Flamingo Gardens Tram Tour for local sightseeing.
Brand Certified Facts from Pollo Tropical
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Certified March 01, 2026Yext Knowledge Graph
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