Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and slow service.
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback on food quality is inconsistent, with some customers enjoying their meals while others complain about stale or poorly prepared food.
Cleanliness
Several reviews highlight the cleanliness of the location, noting that it is well-maintained and inviting.
Management Issues
There are complaints regarding management's handling of customer service issues, with some customers feeling dismissed or poorly treated.
NL
Nicholas Lacre
Jan 1, 2026
5.0
Been to so many McDonald’s but this is without a doubt the nicest and most polite one I’ve been to. You’re doing great, Sam. Keep it up!
DM
Diego M
Dec 30, 2025
1.0
Horrible service never seen something like this, staff doesn’t even look at you like you are supposed to guess how to place an order
GU
Google User
Dec 29, 2025
2.0
I ordered a Filet-O-Fish with pickles, and what I received was literally just a piece of fish on a bun with nothing on it. No pickles and a drip of sauce. What makes it more frustrating is that the attendant at the window even repeated back “fish filet with pickles,” so the order was clearly understood. Still, it came out wrong. This isn’t a complicated order, and basic accuracy should be the minimum. Very disappointing experience. For these prices do better McDonald’s!
IF
Ivania Fumero
Dec 27, 2025
1.0
The staff must have been changed recently or the person doing quality control was changed. I was just there 20 minutes ago. I had asked for an upgrade to a medium fry for the value meal and i got the small fries. When i mentioned it to the lady at the window she simply put the fries from the small bag into a medium french fry container and gave it back to me. I did not bother to even tell her anything. I was given incorrect sauce. The fries had no salt. The nuggets looked like they had been fried in reused old oil that hadn't been changed in an extremely long time. All the nuggets had black specks on them. The burger was soaked in mayo. And to top it all off, i found a hair inside my soda. I know some people are going to say "what do you expect? It's a mcdonalds" but it's just not right, I am not asking for a 5 star meal but atleast I would like to have hairless soda.