Wingstop

3.4
440 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Coconut Creek. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
4570 Lyons Rd Ste 104, Coconut Creek, FL
33073, United States

Hours

Reviews

3.4
440 reviews
5 stars
181
4 stars
72
3 stars
39
2 stars
29
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of attention, and unprofessional behavior.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to dissatisfaction and frustration.

Wait Times

Customers consistently mentioned long wait times for food, often exceeding the estimated preparation times.

Food Quality

While some customers praised the food, others complained about undercooked or overcooked items, as well as issues with the fries.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.
  • CA
    Cherise Adgar
    Dec 5, 2025
    2.0
    Im actually waiting for an order. We walked in at 12:45pm and its now 1:37pm. There was no one in front of me. We ordered and waited. Customers came after me, ordered and waited. The customers who came after got their orders. My name disappeared from the board. My order still is not out. The food can't be that good. I am currently asking for a refund. Don't come if you're in a rush or have an appointment. We won't be trying again.
  • NC
    Nae C
    Oct 11, 2025
    1.0
    I literally just picked up my order at around 9:30pm October 11th 2025 and literally I said hello and 2 nasty attitude girls looked at me while on their phone ignored me when I was only trying to pick up my order. Y’all need to train your staff because that was absolutely disgusting….i know y’all won’t care but I will never order here again. Your staff is disrespectful 🙄
  • ZP
    zion philpart
    Aug 17, 2025
    1.0
    this experience was horrible there was a bug in my cup they didn’t bring me fries the lady had a whole attitude with me. the drinks were water down the ranch was watered down bad services
  • TF
    Taste Fudge
    Aug 12, 2025
    1.0
    I can completely understand why they have three star rating. Today I went into this location to pick up a mobile order. I stood there as three guys who were in the kitchen bagging and cooking looked at me and continue working. One guy expedited the food to awaiting Customer, and then went back into the kitchen and looked at me and continue to do what he was doing. No greeting, no I will be with you in a moment, nothing! I walked to the back and grabbed my own food because apparently I was not going to be serviced. Once I went to grab my food that’s when he tried to stop me. I wish he did put his hands on me because it would’ve been a problem. How can someone walk into an establishment and not be greeted, But make eye contact by every single employee! And this is not a race thing because I am African-American and the employees were also all three African-American men. Just poor customer service
  • JE
    Juan Espinoza
    Aug 11, 2025
    1.0
    They will mess up your order 8 times out of 10. Sucks that the food is so good because their staff and management is horrid. I called to get a refund on my order that they completely screwed up. When they put me on the phone with the manager. He hung up on me mid sentence. This advice isn’t to be mean but is a requirement if you’re going to order here, NAG THE LIFE OUT OF THEIR WORKERS. Be on their case. If you don’t, theres a 80% chance your order will be wrong and there will be a 100% chance you will not get a refund.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.