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McDonald's

3.3
(1413 reviews)

Business Details

4480 N Sr 7, Coconut Creek, FL
33073, United States
(954) 933-9525
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4480 N Sr 7, Coconut Creek, FL
33073, United States

Hours

Reviews

3.3
1,413 reviews
5 stars
493
4 stars
235
3 stars
196
2 stars
108
1 star
376

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unprofessional and rude behavior from staff, particularly managers, leading to a negative customer experience.

Speed of Service

Many customers reported excessively long wait times in the drive-thru and for in-store orders, often exceeding 30 minutes.

Order Accuracy

Frequent complaints about incomplete orders and incorrect items being served, indicating issues with order management.

Cleanliness and Maintenance

Concerns were raised about the cleanliness of the location, including broken equipment like the ice cream machine.

Staff Attitude

Several reviews noted a lack of friendliness and poor attitudes from staff, contributing to an overall negative atmosphere.
  • CW
    Ciara Wilson
    Feb 20, 2026
    1.0
    On February 20th at approximately 1:43 AM, I arrived at the drive-thru to pick up a DoorDash order. The employee working the drive-thru window during the overnight shift (wearing braids) displayed an unprofessional and dismissive attitude without any clear reason. The customer ahead of me also expressed frustration and mentioned escalating the issue due to the same behavior, so this did not appear to be an isolated interaction. I understand late-night shifts can be challenging, especially in food service. However, professionalism and basic courtesy are still expected. The tone and demeanor presented were inappropriate and made what should have been a routine pickup unnecessarily uncomfortable. In today’s job climate, many individuals would value the opportunity to work in an establishment like this and represent it well. I hope management takes this feedback seriously and ensures that staff members are held to appropriate customer service standards. Due to the nature of this experience, I will also be escalating this matter to higher levels of management within McDonald’s to ensure it is properly reviewed.
  • EQ
    Emily Quiroz
    Feb 9, 2026
    1.0
    Tamala, one of the managers at this location, consistently demonstrates extremely unprofessional behavior. She is dismissive, interrupts customers, and does not allow people to speak. Her treatment of employees is equally concerning and reflects poor leadership. As a customer you should not hear a manager cussing at an employee.This behavior results in unacceptable customer service, and corporate management should address this issue immediately.
  • AS
    Alexander Shendrik
    Feb 6, 2026
    1.0
    Cashier was rude and and disrespectful, as well as refused to give all order even though check was presented
  • GC
    Geo C
    Jan 20, 2026
    1.0
    I saw the car in front of me hand back several items to the guy in the drive thru so I left lol
  • LA
    LOUIE ARG
    Jan 3, 2026
    1.0
    January 3 2026 morning time, temperature inside Mc Donald location it’s extremely cold which is not healthy for clients at all . I requested to speak to the manager politely and friendly and suddenly she is busy on a phone call.. I wait but my request never took place. I am very disappointed about the leadership of this Mc Donald location.. please someone do something to make it better for the clients.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours in Coconut Creek, FL?

McDonald's in Coconut Creek is open 24 hours a day, 7 days a week, including for delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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