Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted unprofessional and rude behavior from staff, particularly managers, leading to a negative customer experience.
Speed of Service
Many customers reported excessively long wait times in the drive-thru and for in-store orders, often exceeding 30 minutes.
Order Accuracy
Frequent complaints about incomplete orders and incorrect items being served, indicating issues with order management.
Cleanliness and Maintenance
Concerns were raised about the cleanliness of the location, including broken equipment like the ice cream machine.
Staff Attitude
Several reviews noted a lack of friendliness and poor attitudes from staff, contributing to an overall negative atmosphere.
CW
Ciara Wilson
Feb 20, 2026
1.0
On February 20th at approximately 1:43 AM, I arrived at the drive-thru to pick up a DoorDash order. The employee working the drive-thru window during the overnight shift (wearing braids) displayed an unprofessional and dismissive attitude without any clear reason.
The customer ahead of me also expressed frustration and mentioned escalating the issue due to the same behavior, so this did not appear to be an isolated interaction.
I understand late-night shifts can be challenging, especially in food service. However, professionalism and basic courtesy are still expected. The tone and demeanor presented were inappropriate and made what should have been a routine pickup unnecessarily uncomfortable.
In today’s job climate, many individuals would value the opportunity to work in an establishment like this and represent it well. I hope management takes this feedback seriously and ensures that staff members are held to appropriate customer service standards.
Due to the nature of this experience, I will also be escalating this matter to higher levels of management within McDonald’s to ensure it is properly reviewed.
EQ
Emily Quiroz
Feb 9, 2026
1.0
Tamala, one of the managers at this location, consistently demonstrates extremely unprofessional behavior. She is dismissive, interrupts customers, and does not allow people to speak. Her treatment of employees is equally concerning and reflects poor leadership. As a customer you should not hear a manager cussing at an employee.This behavior results in unacceptable customer service, and corporate management should address this issue immediately.
AS
Alexander Shendrik
Feb 6, 2026
1.0
Cashier was rude and and disrespectful, as well as refused to give all order even though check was presented
GC
Geo C
Jan 20, 2026
1.0
I saw the car in front of me hand back several items to the guy in the drive thru so I left lol
LA
LOUIE ARG
Jan 3, 2026
1.0
January 3 2026
morning time, temperature inside Mc Donald location it’s extremely cold which is not healthy for clients at all .
I requested to speak to the manager politely and friendly and suddenly she is busy on a phone call.. I wait but my request never took place.
I am very disappointed about the leadership of this Mc Donald location.. please someone do something to make it better for the clients.
What are McDonald's operating hours in Coconut Creek, FL?
McDonald's in Coconut Creek is open 24 hours a day, 7 days a week, including for delivery and drive-thru services.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I place orders online or use a mobile app for McDonald's in Coconut Creek?
Yes, you can order McDonald's online via their delivery URL or use the McDonald's App available on the Apple App Store and Google Play Store for mobile ordering.
What payment methods are accepted at McDonald's Coconut Creek?
McDonald's accepts multiple payment options including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services does McDonald's in Coconut Creek provide?
This McDonald's offers various services including drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What kinds of menu items can I expect at McDonald's Coconut Creek?
McDonald's serves a variety of quality menu options including burgers, sandwiches, coffee, breakfast items, frozen yogurt, ice cream, and more.
What nearby places can I visit before or after eating at McDonald's in Coconut Creek?
Nearby places include Pelican Wine & Spirits for liquor shopping, SportClips Haircuts of Coconut Creek for hair services, and Game Stop for video games and entertainment.
Is there a nearby urgent care facility if I need medical assistance near McDonald's Coconut Creek?
Yes, CareSpot Urgent Care is located nearby and can provide emergency and medical care if needed.
Are there nearby retail stores close to McDonald's Coconut Creek for home improvement or pet needs?
Yes, The Home Depot and Quantum Floors offer home improvement goods nearby, and Pet Supermarket is available for pet supplies.
How can the nearby 7-Eleven convenience store complement my visit to McDonald's?
The nearby 7-Eleven offers convenience items and gas station services, so you can easily grab snacks, drinks, or fuel before or after your meal at McDonald's.
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