Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Coconut Creek, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff, slow order fulfillment, and issues with mobile orders.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of individual staff members.
Cleanliness and Maintenance
Several reviews noted that the store appeared dirty and poorly maintained, contributing to a negative impression.
Product Availability
Customers expressed frustration over the limited selection of donuts and other menu items, often running out early in the day.
Inconsistency
The quality of food and drinks was inconsistent, with some customers receiving poorly prepared items.
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Robert Spare
Nov 16, 2025
5.0
The new manager is super nice. Looking forward to a much better Dunkin
KP
K P
Nov 14, 2025
1.0
Disgusting !! Employee kept on scratching his head and you can clearly see the dandruff on his shirt. Had his behind showing. This place in general is not sanitary, back counters had a big mess!! Never coming here again
BO
Barbara Osiensky
Nov 3, 2025
1.0
Really, really bad customer service, especially the girl with the braids and purple hair, she tried to tell me off the other morning. The decaf sucks most days, but it is so close to my home. The preacher man that works there reminds me of a stalker, he is sketch. No sense of urgency AT ALL. Lena is the ONLY one who knows her shit and acts fast to get you in and out. I am sure she will leave soon, the good ones always go. They need new coffee machines and a whole new staff.
MS
mitesh shah
Oct 28, 2025
1.0
Poor service. Employees don't change gloves for the orders which is vegetarian when confronted they said we did not ask. Also too long to give take out order of a bagel just toasted with nothing on it. The hot latte with mocha also got cold waiting for the bagel.
Very disappointed. The phone for the store to complaint does not work either.
BB
Bailey B
Oct 16, 2025
1.0
Google and the Dunkin app said it closed at 10. It is 6:57 however, they were closed. To spice the fact that I paid for our mobile order ahead time they said they were closed. They told me to just call tomorrow for a refund which I cannot do because I have to work and the guy says I don’t know what to do despite the fact that I paid. Low staff is not an excuse to deny a mobile customer who paid