Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Coconut Creek, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor and rude service from staff, with several instances of unprofessional behavior and lack of urgency.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the store, including dirty counters and unkempt staff.
Product Availability
Customers frequently noted that the store often runs out of popular items, including donuts, leading to disappointment.
Staff Friendliness
Despite the negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
Inconsistency
There were mixed reviews regarding the quality of food and drinks, with some customers experiencing issues with order accuracy and food freshness.
WD
Walter Denton
Jan 3, 2026
1.0
I have been to Dunkin Donuts all over the country this one by far has the worse staff I have ever had the displeasure of encountering. Whoever was working there on 1/3/2026 at around 8:30pm has no business dealing with the public. They should also be told that the goal of having them in the store is to generate revenue not to refuse to make something that has been requested. Personally, I would never return to this location and anyone that wants reasonable service should be wary I highly doubt that you will get it at this place.
CB
Cary Bennett
Dec 24, 2025
1.0
I went to this location on December 24th at 7:45 a.m. I was attempting to get breakfast for my wife, when I was met with the most disgusting customer service I've ever experienced before. There was a woman who proudly proclaimed to be "Lena" tell me they didn't have a product after preparing said product (blue berry muffin). I politely corrected her and was met with aggression and insult. This person went on to call me STUPID in front of everyone. The manager who was taking my order stood by and allowed such behavior without offering any accountability. I'll NEVER come back to this location again. I hope something is done so nobody else has to get treated with such disdain. The incident occurred at 7:47 a.m. run the video footage, you'll see.
Very pissed paying customer.
RS
Robert Spare
Nov 16, 2025
5.0
The new manager is super nice. Looking forward to a much better Dunkin
KP
K P
Nov 14, 2025
1.0
Disgusting !! Employee kept on scratching his head and you can clearly see the dandruff on his shirt. Had his behind showing. This place in general is not sanitary, back counters had a big mess!! Never coming here again
BO
Barbara Osiensky
Nov 3, 2025
1.0
Really, really bad customer service, especially the girl with the braids and purple hair, she tried to tell me off the other morning. The decaf sucks most days, but it is so close to my home. The preacher man that works there reminds me of a stalker, he is sketch. No sense of urgency AT ALL. Lena is the ONLY one who knows her shit and acts fast to get you in and out. I am sure she will leave soon, the good ones always go. They need new coffee machines and a whole new staff.