Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Coconut Creek, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some customers praise the friendly staff, many report rude and unprofessional behavior from employees.
Order Accuracy
Numerous complaints about incorrect orders and items being unavailable, leading to frustration among customers.
Cleanliness
Several reviews mention unsanitary conditions and a lack of cleanliness in the store, impacting customer experience.
Management Issues
Concerns about poor management and staffing levels, leading to slow service and inadequate training for employees.
Product Quality
Inconsistency in food and drink quality, with reports of stale items and poorly prepared food.
DN
Diana Catalina Nuñez
Feb 20, 2026
1.0
Every single time I go to this place either my order is wrong or they don't have what I need/ want.
JJ
Julie
Feb 10, 2026
5.0
A very hard working team in that location. Thank you for always starting my day with a smile!
KW
Key Will
Jan 21, 2026
5.0
I love this location!! EVERY single employee at this place is a key player in this operation!!! From great customer service and attention to detail with each and every order.. I haven’t had a complaint they could not resolve. Although we are talking about coffee & breakfast food i appreciate the fact that they have been making my day each visit!!! I love the those ladies and gentlemen!!!!
WD
Walter Denton
Jan 3, 2026
1.0
I have been to Dunkin Donuts all over the country this one by far has the worse staff I have ever had the displeasure of encountering. Whoever was working there on 1/3/2026 at around 8:30pm has no business dealing with the public. They should also be told that the goal of having them in the store is to generate revenue not to refuse to make something that has been requested. Personally, I would never return to this location and anyone that wants reasonable service should be wary I highly doubt that you will get it at this place.
CB
Cary Bennett
Dec 24, 2025
1.0
I went to this location on December 24th at 7:45 a.m. I was attempting to get breakfast for my wife, when I was met with the most disgusting customer service I've ever experienced before. There was a woman who proudly proclaimed to be "Lena" tell me they didn't have a product after preparing said product (blue berry muffin). I politely corrected her and was met with aggression and insult. This person went on to call me STUPID in front of everyone. The manager who was taking my order stood by and allowed such behavior without offering any accountability. I'll NEVER come back to this location again. I hope something is done so nobody else has to get treated with such disdain. The incident occurred at 7:47 a.m. run the video footage, you'll see.
Very pissed paying customer.