McDonald's

3.4
1917 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6857 N Highway 1, Cocoa, FL
32927, United States

Hours

Reviews

3.4
1,917 reviews
5 stars
654
4 stars
391
3 stars
355
2 stars
158
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with the quality.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and a lack of attention to maintaining the restaurant.

Staff Performance

There were mixed reviews about staff performance, with some praising individual employees while others criticized overall incompetence and lack of training.

Order Accuracy

Numerous customers experienced issues with order accuracy, including missing items and incorrect food preparation.
  • TN
    Tiffany Niblack
    Oct 31, 2025
    1.0
    The order taker/ cashier was great but the black guy with the stocking cap is very unpleasant. He barely says a word when asked a question and has a “don’t want to be here” attitude. The food was cold and they clearly need more staff in the kitchen at night. This isn't the first time this has happened and we usually avoid eating there this late at night but it was Halloween and we wanted something after trick or treating.
  • SO
    Steve Oder
    Oct 27, 2025
    4.0
    This was rhe first time ever ordering from any McDonald's and the order being complete and correct. I almost had a heart attack. Its never happened before in Florida or south Georgia area
  • KW
    Kimberly Wallace
    Oct 10, 2025
    5.0
    It's nothing special. Just McDonald's
  • SS
    SteveA
    Oct 5, 2025
    1.0
    I don't like to complain but this McDonalds has some real issues. Not sure how a McDonalds franchise like this one can be out of drink carriers twice now when I have visited. Today they were also out of Coca Cola. The frappe machine was down as usual but I was surprised that the milk shake machine was up and running today. A francise should never be out of a popular drink like Coke and for sure not drink carriers. Either it's poor management or the owner is not spending the money on the franchise to be more like other McDonalds.
  • JG
    jose gonzlez
    Sep 28, 2025
    3.0
    McDonald's is a great value when compared to the competition but the customer service has taken a hit in the last few years. From constant wrong orders to sit down restaurant wait times. The company needs to adopt the chick fil a approach.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Cocoa, FL?

McDonald's in Cocoa, FL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru service that operates 24/7.