Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rude attitudes and poor service.
Wait Times
Customers frequently mentioned long wait times, especially during evening hours.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some noting it was clean while others described it as dirty.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared food.
DM
Diana madsen
Feb 13, 2026
1.0
This is not recommended
BB
Bobby Burt
Jan 31, 2026
3.0
Had to wait 30 mins for a milkshake
HM
Hannah Miless
Jan 13, 2026
1.0
I waited at curbside for over 20 minutes. When I went in to check on my order they said they weren't going to be bringing out any curbside orders at all and everyone would have to come in. It would have been nice to know before I waited for 20 minutes.
KT
Kole Tracy
Dec 31, 2025
5.0
We just got here from the airport and it was midnight but still customer service was very nice and food was good.
RC
Rosemarie C
Dec 11, 2025
1.0
This place gets my order incorrect about 60% of the time. Red head girl at the drive thru carries an attitude like she doesn't want to be there. Likes to roll her eyes if I ask for something they forgot to put in the bag. The tall white skinny kid with the longer hair doesn't know how to read. If I go inside to pick up my order, my order has missing items or completely wrong every time he bags orders. Always low staff. This place went downhill from when I first moved here in 2016. The morning crew is always 1000x better for breakfast. Maybe because they aren't entitled young high school kids who don't want to work but want higher wages for zero work ethic. The only time this place runs great in the afternoon/ evening hours is when the short black woman with short hair and tattoos is running the show. She knows how to keep her crew in check and keep them working. She deserves a promotion or raise because there's never an issue with her. The heavier white girl with blondish hair in the afternoon, who is a shift leader, can't run the show for nothing. That's when it all goes wrong.