Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, with wait times often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items.
Cleanliness
Some customers praised the cleanliness of the restaurant and restrooms, while others noted unsanitary conditions.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, contributing to a negative dining experience.
Food Quality
Several customers expressed dissatisfaction with the food quality, mentioning cold or undercooked items.
SR
shmika ruiz
Jan 5, 2026
1.0
Stood there forever. A man kept looking over at us. Never came over to us. We left. It wasn't busy. He kept looking directly at us the walking away to do other things.
SV
S V
Jan 2, 2026
1.0
I agree with you Jeff, "service is consistently slow." I have to give 1 ⭐ so that I can write a review. First, the machine didn't work after spending time thinking that the order went through. Second, the cashier was not available to pay the order. Lastly, the order number was not showing for the customers to see the status of the order. What happened to fast food??? Bathrooms were cleaner than the actual eating area. Order tickets on the floor and counter top. Thus, mixing food with used paper receipts on the counter. It must be a violation of some sort.
OH
Oj H
Dec 31, 2025
1.0
Waited in drive thru maybe 10 minutes without any response on the speaker or even a hello. End up having to park my car and go inside and given odd looks when I explain what is going on. Like either do your job or go home
MP
Maggie Potter
Dec 31, 2025
5.0
Amazing! I was gobsmacked by the genuine politeness of the voice over the drive-thru speaker. This young man "yes mam-ed" and "no, mam-ed" every response to my many questions. With McD's the food is the same everywhere, but the service? That varies tremendously. The customer service at this Cocoa Beach location was refreshing. 👍👍
JS
Jeff Sherwood
Dec 19, 2025
1.0
Absolutely unbelievable. The whole point of McDonald’s is consistency. These people are consistently slow, don’t take orders on the drive thru for 5 minutes or more (most of the time) overcook their food, wilted lettuce. Just unbelievably bad. Cannot believe McDonald’s hasn’t fired this manager and brought in a seal team to clean this place up. It’s a shame.
What are the regular dining hours for McDonald's at 4625 State Rd 520, Cocoa, FL?
The dining area is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Monday through Saturday, and until 11:00 PM on Sunday.
Does this McDonald's offer delivery services?
Yes, delivery is available every day from 5:00 AM to midnight, with options including same-day and no-contact delivery.
Can I place an order for pickup or delivery using an app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, this location offers drive-through service to conveniently order and pick up your meal.
Is WiFi available at this McDonald's?
Yes, free WiFi service is provided at this location.
What nearby places of interest can I visit before or after dining at McDonald's?
You can visit Cocoa Beach Florida, a nearby park and beach, ideal for relaxation before or after your meal.
Are there other fast food options near this McDonald's?
Yes, Burger King and Domino's Pizza are nearby fast food restaurants, giving you alternative dining choices in the area.
What nearby services might be helpful if I'm visiting McDonald's by car?
Nearby you can find automotive services such as Mike Erdman Toyota, Mike Erdman Nissan Service, and gas stations including Shell and Chevron Station Cocoa to assist with vehicle needs.