McDonald's

3.3
3884 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4625 State Rd 520, Cocoa, FL
32926, United States

Hours

Reviews

3.3
3,884 reviews
5 stars
1,278
4 stars
727
3 stars
683
2 stars
371
1 star
825

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with wait times often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items.

Cleanliness

Some customers praised the cleanliness of the restaurant and restrooms, while others noted unsanitary conditions.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, contributing to a negative dining experience.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning cold or undercooked items.
  • SR
    shmika ruiz
    Jan 5, 2026
    1.0
    Stood there forever. A man kept looking over at us. Never came over to us. We left. It wasn't busy. He kept looking directly at us the walking away to do other things.
  • SV
    S V
    Jan 2, 2026
    1.0
    I agree with you Jeff, "service is consistently slow." I have to give 1 ⭐ so that I can write a review. First, the machine didn't work after spending time thinking that the order went through. Second, the cashier was not available to pay the order. Lastly, the order number was not showing for the customers to see the status of the order. What happened to fast food??? Bathrooms were cleaner than the actual eating area. Order tickets on the floor and counter top. Thus, mixing food with used paper receipts on the counter. It must be a violation of some sort.
  • OH
    Oj H
    Dec 31, 2025
    1.0
    Waited in drive thru maybe 10 minutes without any response on the speaker or even a hello. End up having to park my car and go inside and given odd looks when I explain what is going on. Like either do your job or go home
  • MP
    Maggie Potter
    Dec 31, 2025
    5.0
    Amazing! I was gobsmacked by the genuine politeness of the voice over the drive-thru speaker. This young man "yes mam-ed" and "no, mam-ed" every response to my many questions. With McD's the food is the same everywhere, but the service? That varies tremendously. The customer service at this Cocoa Beach location was refreshing. 👍👍
  • JS
    Jeff Sherwood
    Dec 19, 2025
    1.0
    Absolutely unbelievable. The whole point of McDonald’s is consistency. These people are consistently slow, don’t take orders on the drive thru for 5 minutes or more (most of the time) overcook their food, wilted lettuce. Just unbelievably bad. Cannot believe McDonald’s hasn’t fired this manager and brought in a seal team to clean this place up. It’s a shame.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 4625 State Rd 520, Cocoa, FL?

The dining area is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Saturday, and until 11:00 PM on Sunday.