Dunkin'

3.4
297 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cocoa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
515 W King St, Cocoa, FL
32922, United States

Hours

Reviews

3.4
297 reviews
5 stars
133
4 stars
42
3 stars
25
2 stars
17
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff, leading to a negative overall impression.

Employee Attitude

While some employees were praised for being friendly and helpful, many reviews highlighted instances of rudeness and unprofessional behavior.

Product Consistency

There were numerous complaints about the quality and consistency of food and drinks, with many customers receiving incorrect or poorly made items.

Cleanliness and Environment

The cleanliness of the location was often questioned, with reports of unsanitary conditions and a disorganized environment.

Operational Issues

Customers expressed frustration over inconsistent hours of operation and frequent shortages of menu items.
  • AB
    A BROWN
    4 days ago
    2.0
    The white lady with the tattoos on her face working drive through today attitude sucks and she just needs to go home… not someone i would like to see first thing in the morning getting my breakfast to the start of my day that negative rubs off on people who’s having a good day
  • NW
    Nikki Williams
    6 days ago
    1.0
    Disappointing & Confusing Policy I’ve been ordering the same refresher since Dunkin introduced them, always with no ice, and I’ve never had an issue until today. I was told I could not be given a refresher unless it had ice. That makes no sense. Ice is a preference, not a requirement. I’m paying for the drink, and ice only waters it down. I also have sensitive teeth, which is why I order my drinks room temperature. If this is a new policy, it should be clearly posted and communicated properly. Otherwise, denying a customer a drink based on ice preference is unreasonable and poor customer service. Very disappointed with this experience. Who ever the Young girl was still in the background talking about it as I was at the drive-through window very unprofessional
  • MM
    Michael Morgan
    Dec 29, 2025
    5.0
    Carmel latte iced
  • JD
    Jillian Doming
    Dec 22, 2025
    1.0
    I gave 4 for atmosphere because there are cool employees there but who did I piss off? I ordered an egg and cheese wrap AND I tipped for it and it’s like a hit or miss. But. Dunkin don’t ever miss the 350-450 a month I spend there. Not anymore The young lightskin Caucasian SUPER cool he’s not even working or the tall guy w dreads. And like two other employee who always go above and beyond. But at least 2-4 times lawd idk if I’m hated or what
  • HM
    Howard Moon
    Dec 20, 2025
    1.0
    Been going here for years but stopped because they now always hand you a terminal to ask for a tip, and if you don't suddenly they have to remake your drink. STOP NORMALIZING FAST FOOD TIPPING! They are paid full wages.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Cocoa, FL?

Dunkin' in Cocoa, FL is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Cocoa offer delivery or pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services.