Service Speed
Many customers reported slow service, particularly during busy times, contradicting the brand's 'freaky fast' promise.
Food Quality
Overall, customers praised the quality and taste of the sandwiches, with some noting specific favorites.
Staff Attitude
Feedback on staff behavior was mixed; while some praised friendly service, others reported unprofessionalism and poor customer interactions.
Cleanliness
Several reviews highlighted cleanliness as a positive aspect of the restaurant, although some locations were noted as cluttered.
Order Accuracy
There were multiple complaints about incorrect orders, leading to customer dissatisfaction.