Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Clermont Subway® Restaurant at 628 Cagans View Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with reports of rude and unprofessional behavior from staff, particularly management.
Food Quality
Many customers expressed dissatisfaction with the quality and preparation of food, citing issues like skimpy portions, old ingredients, and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported messy dining areas and unsanitary conditions.
Staff Performance
Feedback varied on staff performance, with some employees praised for their friendliness and efficiency, while others were criticized for being unhelpful and disrespectful.
BC
Blair Crosby
6 days ago
5.0
Cindy is amazing!
RA
Renaud Arnoux-Prost
Feb 6, 2026
1.0
Worst customer service experience I've ever had at any Subway—or any sandwich shop, period.
I walked in with my 8-year-old and 2-year-old daughters waiting in the car, just trying to grab some quick sandwiches while shopping. I stepped up to the counter and spent maybe 10 seconds looking up at the menu board to decide what to order. Out of nowhere, the store manager herself (not just an employee) interrupted her current customers, turned to me, and abruptly asked, "What do you need?"
I calmly said I was ordering sandwiches. She then stopped and accused me of "looking around the store" in a suspicious tone. Surprised, I pointed to the menu and explained I was just reading it. She doubled down, saying I was staring at the back kitchen area, which immediately made me (and honestly, the other customers) feel uncomfortable and unwelcome.
After a brief, awkward pause, I told her I thought it was a pretty rude way to greet a paying customer—. Her response? She instantly called *me* rude, refused to serve me, and told me to leave the store right then.
I was stunned. I've never been kicked out of a Subway before, let alone humiliated in front of my young daughters for simply looking at the menu for a few seconds. The manager's attitude was aggressive and completely unprofessional from the moment I walked in.
To make it worse, I regularly come to this Subway because it's close to home, and I've always had good experiences with the regular employees here—they're friendly and efficient. This was clearly on the manager herself, not the staff.
As a business owner myself, I treat all my customers like kings and would never dream of speaking to someone that way. Subway corporate really needs to screen better who they entrust with managing their stores and franchises.
Avoid this location if you value basic courtesy and a welcoming vibe. This was the most embarrassing and unnecessary experience I've had trying to buy a simple sub. Zero stars if I could have.
VA
Vic Ago
Jan 23, 2026
1.0
They allow dogs (not handicapped service animals) in this store. Went to grab a sub and there was a dog on the opposite side of the glass where the employee makes the food.
What are the operating hours of Subway at 628 Cagans View Road in Clermont, FL?
Subway at 628 Cagans View Road in Clermont, FL is open daily from 9:00 AM to 11:00 PM.
Does this Subway location offer delivery or pickup services?
Yes, this Subway offers both in-store pickup and delivery services for your convenience.
Can I dine inside the Subway restaurant at this location?
Yes, dining inside is available at this Subway location in Clermont, FL.
Does Subway at 628 Cagans View Road provide catering services?
Yes, catering services are available at this Subway for your events and gatherings.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner to satisfy your meal needs throughout the day.
Where can I view the menu and nutrition information for this Subway?
You can see the menu and nutrition details on their official menu page at https://www.subway.com/en-US/MenuNutrition/Menu.
How can I place an order online for pickup or delivery?
Orders can be placed online or via the app through https://subway.com/en-us/restaurant/50697-0/menu/ for quick and easy service.
What nearby places can I visit before or after dining at Subway?
Nearby you can visit Starbucks for coffee, or Tropical Smoothie Cafe for refreshing drinks. These spots are great for a drink before or after your Subway meal.
Are there medical facilities close to this Subway location in case of emergencies?
Yes, MD Now Urgent Care and Paramount Urgent Care - Clermont are nearby for any urgent medical needs.
Can I combine a visit to Subway with nearby shopping or home improvement?
Yes, Lowe's Home Improvement and 4 Corners Furniture are nearby, so you can stop by Subway for a meal during your shopping trips.
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