Subway

3.3
212 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Clermont Subway® Restaurant at 628 Cagans View Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
628 Cagans View Road, Clermont, FL
34714, United States

Hours

Reviews

3.3
212 reviews
5 stars
94
4 stars
24
3 stars
19
2 stars
10
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff, including incidents of employees hanging up on customers and refusing to accommodate requests.

Food Quality

Many customers expressed dissatisfaction with the quality and quantity of food, mentioning skimpy sandwiches, old ingredients, and poorly made orders.

Cleanliness

While some customers noted cleanliness, others pointed out that the dining area was often messy and not well-maintained.

Staff Attitude

Several reviews mentioned negative attitudes from staff, with reports of employees being dismissive or disrespectful towards customers.
  • MT
    May Trieu
    Jan 3, 2026
    5.0
    Cindy is the best
  • CH
    Christian Higgins
    Dec 29, 2025
    5.0
    Great options and clean
  • RL
    Ruben Lopez-Vergara
    Dec 10, 2025
    1.0
    On December 10, 2025, I called this Subway at 7:25 PM. I wanted to place a DoorDash order, but wanted to ask if they still had a certain bread available. They declined and hung up my phone call 3 times. As a food service employee, I understand being busy, however hanging up on a customer who you could have easily placed on hold is unacceptable and a bad business practice. I will not be ordering due to the sheer disrespect and unprofessionalism, and my restaurant will never trade with/nor order from them! How sad, Subway has been declining, and locations like this push that narrative further. I will be contacting the corporate office. Hire better staff!
  • SD
    Stephanie D.
    Dec 4, 2025
    1.0
    Terrible experience at this Subway location. The service is awful, the ingredients are poor quality, and the sandwich came with almost no filling — practically nothing. The bread also tasted old. This was my second time visiting, and I decided to give them another chance, but the experience was just as bad. I won’t be returning. It’s a shame to see such a well-known franchise offering such poor service.
  • CG
    Chinxx Gates
    Dec 4, 2025
    1.0
    On Tuesday, December 2nd, 2025 at approximately 9:00pm I stopped at this location and was served by a male employee who did not greet and seemed to be upset. I kindly asked the employee for three sandwiches, which one of the breads appeared burnt” Italian herb and cheese bread.” I asked the male employee nicely if there’s any chance he could provide me with a different bread as I observed it on the shelf and he told me no. I assumed he was playing and asked again if he could switch the breads and he told me, “no, he has other crap to do.” I then said excuse me that is not good customer service and he replied, “sometimes a customer needs to be told no. The employee did not put anything on my sandwich at all and could’ve switched the bread. He then yelled and stated he was not going to serve me and through my sandwiches away. I am very upset because I tip every employee including him 5 to 10 every time I go and I’m a regular customer. That is unacceptable. He kept yelling and arguing with me.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 628 Cagans View Road in Clermont, FL?

Subway at 628 Cagans View Road in Clermont, FL is open daily from 9:00 AM to 11:00 PM.

Does this Subway location offer delivery or pickup services?

Yes, this Subway offers both in-store pickup and delivery services for your convenience.