Many customers praised the delicious and authentic Latin food, with specific mentions of dishes like pernil and chicharrón, while some expressed disappointment with bland or poorly prepared items.
Customer Service
Feedback on customer service was mixed; while some praised the friendly and welcoming staff, others reported poor service and negative interactions with management.
Value for Money
Customers appreciated the generous portion sizes and reasonable prices, particularly highlighting the 2 for $12 special after 5pm.
Cleanliness
Several reviews noted cleanliness and a pleasant atmosphere, although there were isolated complaints about unsanitary conditions.
EF
Efrain Feliciano
Nov 27, 2025
5.0
Santiago’s never fails to deliver an exceptional experience. Every visit feels like coming home thanks to their warmth, consistency, and genuine hospitality. They treat us like family—remembering what we love, greeting us with smiles, and always going the extra mile.
A huge thank-you to Santiago’s and the entire team for coming through for us on Thanksgiving. You made the day effortless, thoughtful, and memorable, just like you do every time we walk through your doors. We’re grateful for all you do and can’t imagine dining anywhere else. Highly recommend!
MF
Marty Fontana
Nov 17, 2025
5.0
Good food lot of choices
KJ
Kyle Jackson
Oct 25, 2025
1.0
If you do not know how to speak Spanish do not go to this place. They messed my whole order up and there is no one I can talk to about it. This place is ridiculous. I had to give them at least one star to post this but I wouldn't give them any stars.
JH
Joel Hernandez
Oct 23, 2025
5.0
Un lugar muy especial para toda la familia su atención y comida lo recomiendo cien por ciento
AM
alcida matos
Oct 14, 2025
5.0
I had heard about Santiago’s but hadn’t had the opportunity to try it due to the distance from where I live. On my way home from a long drive, I decided to stop in for a quick meal. I am so glad I did, the food was great. Authentic Dominican flavor is how I can describe it. The staff were super friendly, wonderful service. They even played music that I requested. I will definitely be going back!
Frequently Asked Questions About Santiago’s Restaurant
What are the opening hours of Santiago’s Restaurant?
Santiago’s Restaurant is open Tuesday to Saturday from 10:00 AM to 7:00 PM and is closed on Mondays and Sundays.
Is Santiago’s Restaurant open on holidays?
Santiago’s Restaurant is closed on major holidays including December 25, January 1, and July 4 each year.
What types of services does Santiago’s Restaurant offer?
They offer both in-store pickup and delivery services.
What types of cuisine does Santiago’s Restaurant serve?
They specialize in South American, Latin American, Dominican, Caribbean, Puerto Rican, Mexican cuisines, as well as breakfast, sandwiches, and chicken wings.
Where is Santiago’s Restaurant located?
The restaurant is located at 16640 Cagan Crossings Blvd, Clermont, FL 34714, USA.
Where can I find the menu and place an order online for Santiago’s Restaurant?
You can view the menu and place orders online at https://santiagosrestaurant.com/menu.
Are there any interesting places to visit near Santiago’s Restaurant?
Yes, nearby attractions include Plaster Cottage amusement park and Town Center at Cagan Crossings shopping center and concert venue.
What other dining options are near Santiago’s Restaurant?
Nearby dining options include The Friar Tuck (British and American cuisine), Sarah's Greek Cuisine, Halal Buns, and I Love New York Pizza Restaurant Bar and Grill.
Are there any beauty and wellness services close to Santiago’s Restaurant?
Yes, places such as Le Noir beauty salon, Barber of Ceville, Urban Stylez Barbershop, and Kenessi Wax Studio are located nearby for beauty and spa services.
Can customers combine a visit to Santiago’s Restaurant with local entertainment or shopping?
Absolutely. Customers can enjoy a meal at Santiago’s and then visit the Town Center at Cagan Crossings for shopping or concerts, or explore Plaster Cottage for family amusement.