Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times and incorrect orders, particularly in the drive-thru and mobile order processes.
Food Quality
Several reviews mentioned cold or stale food, with some customers expressing dissatisfaction with the overall quality of their meals.
Staff Performance
While some customers praised the friendliness and efficiency of certain employees, others reported rude service and poor management.
Cleanliness
The restaurant was noted for being clean and well-maintained by some customers, although there were occasional mentions of unclean chairs.
FS
FRankie Suarez
5 days ago
1.0
The system was down and they refuse to take care of us.
CR
Chaz R
Feb 24, 2026
1.0
Can someone explain this to me? I placed a mobile order at 543am today and was 5 minutes away when I placed the order. I went inside and had to wait till 0604 to get my food . It was only an egg mcmuffin and coffee. When driving up to the store there was only one car in drive thru. While waiting inside I could hear them taking other drive thru orders. REALLY 21 minutes for my food!!! I told them the next time I will go through drive thru and wait there until my order is done. Lets see how they like it when I back up their drive thru!!
GB
Gary Bell
Feb 19, 2026
5.0
Great employees food was great and fast.
GA
Gabriel Porto de Araujo
Feb 15, 2026
5.0
A quiet and calm environment with very fast service and very kind staff. The food had just the right amount of sauce – not too much, but not too little either – and they seasoned it with just the right amount of salt; it wasn't lacking, but it wasn't excessive. Very good.