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Five Guys

4.5
(1013 reviews)

Business Details

1600 N Hancock Rd, Clermont, FL
34711, United States
(352) 432-9473
https://restaurants.fiveguys.com/1600-n-hancock-rd

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1600 N Hancock Rd in Clermont is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1600 N Hancock Rd, Clermont, FL
34711, United States

Hours

Reviews

4.5
1,013 reviews
5 stars
701
4 stars
186
3 stars
68
2 stars
25
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service and issues with order accuracy, leading to frustration.

Food Quality

While many praised the burgers and fries, some noted inconsistencies in taste and quality, with a few expressing disappointment.

Pricing Concerns

Several reviews highlighted that the prices are considered high for the quality and portion sizes offered.

Positive Staff Interactions

Many customers appreciated the friendly and helpful staff, with some noting exceptional customer service experiences.

Cleanliness and Atmosphere

The restaurant was generally described as clean and well-maintained, contributing to a pleasant dining experience.
  • FC
    Floridian Catholic
    3 days ago
    5.0
    Want to write a good review! The food was excellent and the store was spotless. I also apologize for pushing the wrong button and not leaving a tip by mistake, but the cashier was awesome about and said don't worry about it. I also apologize if I had a grumpy face while waiting, as I've had a bad back for the last few days but it had nothing to do with the wait time. I came during rush hour, so that's on me πŸ˜† Y'all keep up the great work!
  • BJ
    Buddy Saunders Jr
    Feb 17, 2026
    1.0
    This is the first time I have gone to five guys in Clermont in many years. However, today they advertised buy one get one free so we went there for dinner with another couple. No sign on the door, no warning at the register, nothing but when we when to pay we asked about the discount and they said we are running out of food so we stopped honoring that special. What poor management and what a cheap restaurant that does not care about their customers. I will not be returning. Honestly, one of the poorest burgers in town and the slowest service of any restaurant in the city anyway. Very disappointing.
  • BC
    Branden Crespo
    Feb 17, 2026
    1.0
    I never often write reviews of places as I am a indvidual who shares ones experiences by word-of-mouth more than online. I want to preface that 5 guys always impressed me with the food and atmosphere, especially the memories it has with me and my father. However this location in particular of Clermont, FL. This 5 guys has never ceased to leave me flabbergasted and feeling disrespected with my patronage. I would often give this place grace and try to keep a positive attitude but this place has shown terrible customer ethos. It started with wanting to place an online order due to a BOGO as of Feb 17th for a free burger promotion but this location disabled online order which I thought was suspicious. Upon asking the cashier about the promotion, one of the associates behind him came with a very stern demeanor about the promotion was "cut-off" due to not wanting to have a shortage of product. It left me bewildered with how curt the associate was when it was gestured to the cashier. I left with a simple "thank you" but was very upset at the encounter. After calling another 5 guys in a different locale to confirm the promotion in winter garden [which is about 7 miles away from the clermont one], the associate there notified me it was open all day with a calm and welcoming tone. It showed me that no matter how much grace I give this to my local 5 guys in my hometown, they do not want my patronage and it saddens me to have a business I genuinely enjoy their food at be constantly feeling like annoyance rather than a welcomed patron.
  • KB
    ky boyd
    Feb 17, 2026
    1.0
    Order time 12:52 Received 1:40 Meanwhile watching others walk in, order, wait 8 mins, get handed their food. What a wild experience.
  • OO
    Orlando
    Feb 4, 2026
    5.0
    Cajun fries are awsome

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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