Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Clermont, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders and a lack of accountability when mistakes were made.
Cleanliness and Organization
Several reviews mentioned unsanitary conditions and disorganization within the store, impacting the overall experience.
Food Quality
Feedback indicated that food quality was inconsistent, with complaints about stale or improperly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain food items.
JZ
Jason Zachary
3 days ago
1.0
Ordered a hot coffee, got an iced one that was not even the right flavor, ordered assorted munchkins wasn't told until after I paid all they had was glazed is that okay? Well I guess so I already paid for them, and when I told them I ordered a hot coffee not an iced one they told me there's cars behind you so you'll have to go back around or come in.... Because you messed up the order?!? No I don't think I will, I'll just not come back. I mean it's just a coffee and donut shop, if you can't get a coffee and donut order right you may as well close for the day. 🤷🏽♂️
FK
Flavia Kaette
Feb 23, 2026
1.0
Crew girls are extremely rude.
VB
vinicius bortoluzzo
Feb 23, 2026
1.0
Very rude people working there.
MD
Marissa Delgado
Jan 29, 2026
1.0
The neck rolling and eye rolling to the back of the head is very unnecessary. I don’t appreciate the sucking of the teeth. This location and crew needs to Get it together. I thought this place was a zero tolerance for disrespect. Shame
TT
Treatmewithdignity
Jan 29, 2026
1.0
If i can give this place a zero stars i would only because of the young morning crew girls they are extremely rude no good morning no have a nice day just basically tossing my coffee out and slamming their little drive through window shut. I don't appreciate this as a loyal paying customer who has been coming to Dunkin' Donuts for over a decade this location is by far the worst when it comes to customer service. Please teach your team respect for the elders thank you.