Dunkin'

Reviews

• BH

  Barbara Harris

  Jan 4, 2026
  5.0
  Was just helped by the sweetest guy in the window Sunday 1/4 5pm super helpful helped make a drink for a picky 5 year old
• ES

  Eric S.

  Dec 30, 2025
  1.0
  The last few times I've been there I've had my order done wrong. When I mention anything the people working there get attitude and they also try to get you to tip them before you even have your order. I won't be going back to this location.
• SO

  Samantha Ochoa

  Dec 14, 2025
  1.0
  Ordered a bacon and cheese croissant with no egg, got a croissant with egg and a hint of bacon, no cheese. And no receipt so I have no way to thank the exemplary employee at the window 😑
• RA

  Rochelle Anvik

  Dec 14, 2025
  1.0
  Not even worth one star. I waited in the drive thru for 10 minutes with not even one car moving. I proceeded to then go inside to hopefully move things along. I was wrong. I waited in line for 20 minutes due to the cashier having no idea how to take people’s orders in front of me. When it was finally my turn, a manager came out, took over the register and proceeded to refund a customer due to their unpleasant experience. So I waited even longer. Then when it was in fact my turn, the manager left and the woman that was originally at the register started to mop the floors completely ignoring me. I exclaimed “Hello! Is anyone going to take my order!?” She looked at me confused and came over to the register. After taking my order she then left and went into the back room and wasn’t at all going to make my simple hot coffee with cream. That’s it. The one and only guy in the drive thru noticed how I was still standing there not being served and asked what I ordered so that he could make it for me. Absolutely HORRIFIC customer service and experience!!
• CW

  Caroline Ward

  Dec 14, 2025
  1.0
  12/14/25 I am submitting this review while my party is still waiting for a refund due to an extremely disappointing experience. Our first issue occurred at the register. The cashier appeared confused while taking a simple order consisting of three coffees, one berry drink, three sandwiches, and one wrap. The pumpkin spice latte was completely unacceptable it tasted watered down and unpleasant. The drink had to be remade three times by an associate who had just been cleaning the floor, raising serious concerns about cross-contamination and food safety. After more than 10 minutes of waiting, the food preparer asked us what we were waiting for, indicating a clear lack of communication and organization. Additionally, the employee preparing the food had her hair fully down to her back, hanging freely around the food preparation area, which is unsanitary. To make matters worse, the staff attempted to prepare a bacon, egg, and cheese bagel in the same preparation space despite being informed that members of my party do not eat pork. There appeared to be no effort to prevent cross-contamination. Overall, the service was deplorable and fell far below basic standards of cleanliness, organization, and customer care. This establishment has kids managing the business with no leadership on shift! Irresponsible!!

Frequently Asked Questions About Dunkin'