Numerous customers reported rude and dismissive behavior from staff, particularly from management, leading to a frustrating experience.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders, small portion sizes, and inconsistent quality.
Cleanliness
The restaurant was noted for being clean and well-maintained, although some reviews mentioned issues with the restroom facilities.
Order Accuracy
Many customers experienced problems with online orders, including missing items and incorrect charges, leading to dissatisfaction.
PS
Peter Stenson
Jan 4, 2026
1.0
Ordered a bacon double cheeseburger meal with fries and a chocolate shake along with a vanilla shake and 2 ice cream sandwiches
After an hour
Received 2 chocolate shakes and 2 ice cream sandwich’s nothing else
I will not be ordering from them again
DE
Deirdre Echols
Dec 23, 2025
5.0
The best kids meals around. Friendly staff.
NL
Nancy Lennon
Dec 18, 2025
5.0
Ice cream cake was great!
MT
monica tavarez
Dec 2, 2025
1.0
Wow not only did our ice cream have a hair but my boyfriend threw up a couple minutes after. He threw up ONLY the ice cream… :(
MG
Matt G
Nov 22, 2025
1.0
Tried to place an online order because in person is always awful. Placed online order at 12:45, app said to arrive at 12:59. Arrived at the drive thru at 12:57 and was told I was ton early, I’d need to wait. I went into the store to wait and at 1:07 I asked for an update. I was told “I placed my order wrong”, and I should leave and “the system will refund me.” I showed my receipt that shows the correct address, correct time, and my receipt that was paid. I was told again, very dismissively, that the order is wrong and he will not make it and I need to order again or leave. I decided to wait, having no faith in a system refund, and eventually the system printed my order. I asked how he could not see anything in the system and why he asked me to leave and the manager essentially said he takes no responsibility for anything on mobile orders. Dealing with this manager was unbelievably frustrating.
Please avoid. I know my kids love the blizzards but there are better local ice cream shops that don’t have this level of difficulty.
Where is Dairy Queen Grill & Chill located in Clermont?
It is located at 860 US Highway 27, Clermont, FL 34714, USA.
What are the operating hours for Dairy Queen Grill & Chill in Clermont?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly with booster seats, high chairs, and it welcomes children.
Does the Clermont Dairy Queen have seating options?
Yes, they provide indoor seating as well as outdoor seating for guests.
What nearby fast food restaurants can I visit around Dairy Queen Grill & Chill in Clermont?
Nearby fast food options include another Dairy Queen, Arby's, and Sr. Tequila Mexican Grill.
Are there nearby convenience stores or gas stations near Dairy Queen Grill & Chill?
Yes, gas stations and convenience stores such as bp and Circle K are located nearby for fueling and quick shopping needs.
What other services and retail options are close to Dairy Queen in Clermont?
You can find services like metro by T-Mobile for mobile needs, 4 Corners Furniture for retail, and multiple shipping centers including UPS Access Point location and United Postal Xpress nearby.
How can I order from Dairy Queen Grill & Chill for pickup?
You can order online for pickup through their official order URL at https://www.dairyqueen.com/en-us/order/pickup/n/46119/ or download their app for exclusive deals.