Dairy Queen Grill & Chill

3.9
410 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
860 US Highway 27, Clermont, FL
34714, United States

Hours

Reviews

3.9
410 reviews
5 stars
228
4 stars
64
3 stars
31
2 stars
20
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and dismissive behavior from staff, particularly from management, leading to a frustrating experience.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders, small portion sizes, and inconsistent quality.

Cleanliness

The restaurant was noted for being clean and well-maintained, although some reviews mentioned issues with the restroom facilities.

Order Accuracy

Many customers experienced problems with online orders, including missing items and incorrect charges, leading to dissatisfaction.
  • PS
    Peter Stenson
    Jan 4, 2026
    1.0
    Ordered a bacon double cheeseburger meal with fries and a chocolate shake along with a vanilla shake and 2 ice cream sandwiches After an hour Received 2 chocolate shakes and 2 ice cream sandwich’s nothing else I will not be ordering from them again
  • DE
    Deirdre Echols
    Dec 23, 2025
    5.0
    The best kids meals around. Friendly staff.
  • NL
    Nancy Lennon
    Dec 18, 2025
    5.0
    Ice cream cake was great!
  • MT
    monica tavarez
    Dec 2, 2025
    1.0
    Wow not only did our ice cream have a hair but my boyfriend threw up a couple minutes after. He threw up ONLY the ice cream… :(
  • MG
    Matt G
    Nov 22, 2025
    1.0
    Tried to place an online order because in person is always awful. Placed online order at 12:45, app said to arrive at 12:59. Arrived at the drive thru at 12:57 and was told I was ton early, I’d need to wait. I went into the store to wait and at 1:07 I asked for an update. I was told “I placed my order wrong”, and I should leave and “the system will refund me.” I showed my receipt that shows the correct address, correct time, and my receipt that was paid. I was told again, very dismissively, that the order is wrong and he will not make it and I need to order again or leave. I decided to wait, having no faith in a system refund, and eventually the system printed my order. I asked how he could not see anything in the system and why he asked me to leave and the manager essentially said he takes no responsibility for anything on mobile orders. Dealing with this manager was unbelievably frustrating. Please avoid. I know my kids love the blizzards but there are better local ice cream shops that don’t have this level of difficulty.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Clermont offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and offers DQCakes.com products like ice cream cakes.

Where is Dairy Queen Grill & Chill located in Clermont?

It is located at 860 US Highway 27, Clermont, FL 34714, USA.