Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.
Food Quality
Food quality is generally praised, with many customers enjoying the burgers and ice cream, though some report inconsistencies in portion sizes and freshness.
Service Speed
Many customers express frustration with slow service, particularly during busy times or with online orders.
Cleanliness
The restaurant is often noted for being clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
There are frequent complaints about incorrect orders and issues with fulfilling online orders, leading to customer dissatisfaction.
MG
Matt G
2 days ago
1.0
Tried to place an online order because in person is always awful. Placed online order at 12:45, app said to arrive at 12:59. Arrived at the drive thru at 12:57 and was told I was ton early, I’d need to wait. I went into the store to wait and at 1:07 I asked for an update. I was told “I placed my order wrong”, and I should leave and “the system will refund me.” I showed my receipt that shows the correct address, correct time, and my receipt that was paid. I was told again, very dismissively, that the order is wrong and he will not make it and I need to order again or leave. I decided to wait, having no faith in a system refund, and eventually the system printed my order. I asked how he could not see anything in the system and why he asked me to leave and the manager essentially said he takes no responsibility for anything on mobile orders. Dealing with this manager was unbelievably frustrating.
Please avoid. I know my kids love the blizzards but there are better local ice cream shops that don’t have this level of difficulty.
JH
james houston
Nov 17, 2025
5.0
I went in last night and Chloe was very helpful and kind making sure I had everything I needed and even offering great suggestions. The food was delicious and I will definitely be back for more!
SP
SJ PRODUCTIONS
Nov 15, 2025
5.0
First time eating at a Dairy Queen Grill and Chill. Really love their food and the chicken strips and fries were delicious! Not including the giant strawberry milkshake was so sweet and tasty. Service was amazing and the young gentleman behind the counter was kind and friendly. Definitely be back in the future.
JM
Jose Melendez
Oct 7, 2025
5.0
Great customer service. Good food quality 👌
AS
Alvin Solomon
Sep 15, 2025
4.0
Bought a caramel blizzard and got a dilly bar for free(had to do a survey online). As always DQ provided a delicious treat. Only criticism is the order took a little longer than expected. But good location, will probably be back again.
Where is Dairy Queen Grill & Chill located in Clermont?
It is located at 860 US Highway 27, Clermont, FL 34714, USA.
What are the operating hours for Dairy Queen Grill & Chill in Clermont?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly with booster seats, high chairs, and it welcomes children.
Does the Clermont Dairy Queen have seating options?
Yes, they provide indoor seating as well as outdoor seating for guests.
What nearby fast food restaurants can I visit around Dairy Queen Grill & Chill in Clermont?
Nearby fast food options include another Dairy Queen, Arby's, and Sr. Tequila Mexican Grill.
Are there nearby convenience stores or gas stations near Dairy Queen Grill & Chill?
Yes, gas stations and convenience stores such as bp and Circle K are located nearby for fueling and quick shopping needs.
What other services and retail options are close to Dairy Queen in Clermont?
You can find services like metro by T-Mobile for mobile needs, 4 Corners Furniture for retail, and multiple shipping centers including UPS Access Point location and United Postal Xpress nearby.
How can I order from Dairy Queen Grill & Chill for pickup?
You can order online for pickup through their official order URL at https://www.dairyqueen.com/en-us/order/pickup/n/46119/ or download their app for exclusive deals.