Dairy Queen Grill & Chill

Reviews

• AG

  Ashley Grissinger

  Feb 25, 2026
  1.0
  This establishment is about as franchise as you can get. Ice cream comes out decent, its hard to mess that up. I ordered a cake one week prior to needing it. went to pick it up, only to be left unacknowledged at the counter for several minutes. Then I find the cake was never made - but don't worry, they'll make it on the spot 🙄 so I was left waiting again and was given a quickly put together cake. Having a dq cake uniquely decorated has been a birthday tradition for my daughter for years. This was a very frustrating situation that taught me to order our cakes elsewhere.
• CC

  Caryl Carlini

  Feb 23, 2026
  1.0
  DQ 860 hwy27 Clermont 1 star is too many for this miserably owned ice cream place! I was served RAW CHICKEN TENDER the other night I took photos of the raw chicken and receipt when I returned to the resturant the owner ( wife& husband team) acted like I was the problem only wanted to refund me for 1 chicken tender??.I tell her I could have gotten very sick and could call the health department only then she choses to refund me for the box and never apologizes I tell her she should learn to be kind to paying customers it doesnt cost a thing she takes my receipt and crumbles it and throws it away infront of me..I then tell her,:" thats ok" I photographed it along with the raw chicken!! All the employees look unhappy and Im.sure they are with these 2 rotten miserable owners..its IceCream people are suppose to be Happy! Start treating people with kindness or DONT be in Customer Service!
• JN

  Jeremy Ninaber

  Feb 19, 2026
  1.0
  Food was good, people are nice, service is really slow. It took about 15 minutes to get our order and there was only 2 couples in front of us. Ac wasn’t on so it was getting pretty hot in there. Again nice people just really slow and hot inside. It took over 45 minutes to get the order. 3 ice cream cones.
• TS

  Tammy S

  Feb 16, 2026
  4.0
  Used the drive through, I don't like the fact that they need to physically take your phone to use apple pay.Blizzards were just ok. Not bad but not 5 star worthy either.
• CH

  Christine Harris

  Jan 25, 2026
  1.0
  This has to be the worst Dairy Queen ever!!! The order is wrong and when u tell them the owner is crude and rude. Steer clear unfortunately I can't say this is the first time either! The one in Haines city is so much BETTER!!!!!

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