Dunkin'

Reviews

• JC

  Joseph Conrad

  Apr 5, 2026
  3.0
  I’ve ordered here a bunch ever since I moved here. It was great until recently. I’ve had my coffee come without espresso, sandwiches that have came completely incorrect and when I try and get the correct order it’s still made wrong. I’ve only had issues with the this place only in the past 2 months. Not sure what’s happened but I hope it gets resolved soon so I can start going back
• MF

  Mark Frapaul

  Mar 22, 2026
  3.0
  Customer service was good, but poor selection of donuts and bagels. Not even a plain. This was at noon. Don't expect a full menu to be available.
• MR

  Mike Rowe

  Mar 19, 2026
  4.0
  The staff were very friendly.
• SM

  Stephanie MacMillan

  Mar 18, 2026
  1.0
  This honestly has to be one of the most inefficient and worst quality Dunkin’ Donuts I’ve ever been to in my life. And I love Dunkin in general I love coffee and when I want good coffee, I go to Dunkin’ Donuts for their original blend. If I want something more jazzed up. I tend to go to Starbucks. It is what it is. But this is the slowest service and worst attitude Dunkin’ Donuts ever. The people that they have employed are slow as molasses even on a morning that only had two cars in the drive-through and nobody in the parking lot. They just don’t care. And that is evidence of poor management. If management cared about their employees, the employees would care about the customers. That’s simple business math.
• TM

  Tiara D. Monroe

  Mar 4, 2026
  1.0
  Unprofessional Drive-Thru Experience – Store #349795 I had a very uncomfortable experience at Dunkin store #349795 on March 4, 2026 at approximately 7:06 AM (drive-thru transaction, check #61110). Manager #749964 The week prior I ordered the $5 breakfast deal that includes a wrap, hash browns, and a medium coffee. I simply mentioned that I didn’t like the way the coffee was made, and it was remade. I informed him I tried to call but couldn't get in contact with anyone at this location. I rarely visit Dunkin and that was the first and only time I had ever asked for something to be remade. This morning I returned and ordered a cinnamon roll only through the drive-thru. When I pulled up to the window, the employee who appeared to be the manager asked if I had come in the other day. After I confirmed that I had, he stated: “Well, this will be the last time I make this.” I believe I was mistaken for another customer because I have never repeatedly returned asking for remakes. The comment felt unnecessary and unprofessional. In addition, the order was handled oddly. My change was attached to the bag with the donut and handed to me all at once instead of giving the change first and then the food, which is normally standard practice. I have never seen this manager before and the interaction made me uncomfortable as a paying customer. I still have the receipt for the transaction. I hope management reviews this situation and addresses how customers are spoken to at this location. I hope this matter is reviewed promptly by store ownership or corporate management. If necessary, I am prepared to escalate this concern through Dunkin’ corporate customer care and appropriate consumer reporting channels so the situation can be properly addressed.

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