McDonald's

3.7
2642 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3470 Ulmerton Rd, Clearwater, FL
33762, United States

Hours

Reviews

3.7
2,642 reviews
5 stars
1,049
4 stars
601
3 stars
442
2 stars
187
1 star
363

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service, particularly highlighting individual team members.

Cleanliness

The restaurant was frequently noted for its cleanliness, with customers appreciating the well-maintained dining and bathroom areas.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating inconsistency in order fulfillment.

Food Quality

While some customers enjoyed fresh and hot food, others reported issues with cold or poorly prepared items.

Management Issues

Several reviews pointed out problems with management, including poor communication and handling of customer complaints.
  • KG
    Kris Grooming
    Nov 15, 2025
    5.0
    Jeff is the best ! If only the world was full of Jeff's! The entire staff did a great job ! They just went out of thier way to make out night even better !
  • SD
    Solid Denn
    Nov 9, 2025
    1.0
    This McDonalds is the slowest one on this side of town and going in isn’t any better. They have the worse customer service out of any McDonalds I ever entered they will not even ask if you need service, may I help you nothing they will walk right pass you without even acknowledging your appearance. That also says a lot about the people themselves with that type of attitude. Do you want your food from someone with a nasty attitude? Go elsewhere into they tighten up there staff
  • MS
    Mari Sawyer
    Oct 24, 2025
    5.0
    Very good service in fast fast and get me your food
  • DG
    Doreen Garza
    Oct 18, 2025
    4.0
    Great McDonald's. Staff nice and food fresh. Clean and friendly.
  • JJ
    J J
    Oct 16, 2025
    5.0
    I was asked to vet this McDonalds and be discreet/and myself. No fancy suit, dress clothes - just come in dressed like I normally would - military camo hat backwards, some regular shoes, bball shorts and military green shirt is what I chose. Doesnt matter what you look or dress like, everyo e gets solid treatment 👌! The Asst Mgr, Leah, and her team Rickiya (order taker), Tarena (hands food over in drive thru and confirms the order is met), Raven (multitasker and delivers food to those waiting who may of had to pull up, or mobile order parking), are PHENOMENAL! I tried a few McDonalds in the nearby area, even one near a walmart not far from here... other stores could learn alot from this store. Everything from the dining area to the bathrooms are extremely clean! I have personally gone in right before the lobby closes at night, to first thing in the morning when they open. They ALWAYS hit the mark. RICKIYA - headstrong, courteous, can multitask as easy as counting her ABC's. She knows her face is the first you will see and it represents her location, but she is smiling & providing exceptional customer service all the time. Her coordination and communication skillset, coupled with that of her teammates is something to behold. She puts the "LIT" in QUA-LIT-Y! TARENA - No matter how busy it gets, its like second nature. Still makes sure every order is met with the right requested items, including NO SALT requests. Delivers grade a customer service and is extremely efficient. Whether ive ordered for inside or drive thru, she is on her tasks and zeroed in like white on rice. Dont get in her way, her strong work etiquette will roll over you in the most positive way imaginable! RAVEN - This hard working lady has moves. Although I have only seen her 3-4 times the past few weeks, she is always hustlin', always in stride, also gives exceptional excellence and customer service; she could practically run a register with her left hand, and take orders while bagging items with her right hand w/o breaking a sweat! But unfortunately, God only gave her 2 arms, how unfortunate. Lets cut her some slack... 🤭 LEAH - This assistant Mgr is no joke 😤. I only got to meet her once, and that was today. But if its of any consequence, especially considering how busy this location is, its under her leadership and having been working so close with her team, like these 3 wonderful, hard working ladies, that keeps this well oiled machine (This McD's Location), running optimally well and exceeding expectations at all times. Keep up the incredible work all 4 of you do. I know its hard at times, especially when the only time people speak up about you individually is when theyre angry or something is wrong. This is precisely why I have been around to rule out those factors. You each are recognized and appreciated. Unlike most people, I believe excellence should be recognized and acknowledged. Ignore the entitled, the haters, or the customers who make mistakes, or forget to mention something, then cast blame on you! I worked my way up from a normal worker at Popeyes to a store mgr up north, before I moved. Trust me! I know what kind of stuff you all put up with. Just smile and keep it moving! YOU ARE NOTICED and APPRECIATED! I SEE YOU ALL 😳! Update: 10/18/2025 - James, Front End JAMES, in the front is phenomenal! I wasnt given the dbl cheeseburgers I had ordered, but singles instead. Without a moments notice, he immediately cleared up the matter (though I misunderstood him at first) and knew exactly what should have taken place. Despite my misunderstanding, he calmly and patiently articulated what I needed and was right! Talk about exceptional customer service, patience and empathy... he topped the charts on this one! You never see patience and customer service like this, ever!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3470 Ulmerton Rd, Clearwater, FL?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday, 24 hours on Saturday, and 5:00 AM to 11:00 PM on Sunday.

When is the McDonald's drive-thru open?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Friday, open 24 hours on Saturday, and 4:00 AM to midnight on Sunday.