Dunkin'

Reviews

• MH

  Megan Horton

  4 days ago
  1.0
  I travel for work and regularly stop at Dunkin’ Donuts in the mornings to pick up donuts for the nurses and facilities I visit. There is one location close to my home that I try to use consistently, but unfortunately it has become a constant source of frustration. Every time I go through the drive-thru, my order never appears on the screen. I often see the order for the car in front of me being entered at the window instead, which makes it impossible to confirm that my order is correct. While I understand delays with large or complicated orders, most of the time I am simply ordering a dozen assorted donuts and an unsweetened tea. When I get to the window, I need a receipt because I am traveling for work and paying with a company card. Without fail, the employees do not offer a receipt. When I ask for one, they either say nothing printed or they have to dig it out of the trash, which is extremely unprofessional. In some cases, they just walk away as if the request doesn’t matter. Despite the simplicity of my order, I am almost always asked to pull forward and wait, sometimes for 5–10 minutes, for a dozen assorted donuts and an unsweetened tea. This happens even when the store is clearly not busy. It feels like this is being done to manipulate drive-thru timing rather than because the order actually isn’t ready. On days when I need to bring more donuts—two or three dozen—I am often told they “don’t have enough,” forcing me to stop at multiple Dunkin’ locations just to complete a basic order for my workday. Lastly, the quality of the unsweetened tea is completely inconsistent. Some days it’s fresh, and other days it tastes old and unpleasant. I rely on Dunkin’ for convenience during my work travel, but this location consistently misses the mark on basic service, order fulfillment, and professionalism.
• SS

  Sheri Spell

  6 days ago
  1.0
  Always making you pull up for your order and wait. And the coffee never ever has the flavors you pay for. Do not come here!
• AA

  Abrahim Algalal

  Dec 23, 2025
  5.0
  Nothin to say except amazing coffee, hit the spot!!
• KK

  Kristin Kolka

  Dec 21, 2025
  1.0
  this experience was just disappointing, we have been going to this dunkin for years and no one ever comes in there all day and we walk in and our service is just sad. we ask for something just a little extra and she is shaking her head and giving attitude for no reason. dont get your order taken by tara.
• KK

  Kristen

  Dec 4, 2025
  5.0
  Manager Jordan is always super helpful and kind his positive energy and attitude make me want to always return to this. Dunkin’ Donuts. Also, his employees, Steven and Raj are friendly and always helpful!

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