Dunkin'

3.3
397 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Clearwater, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2451 N McMullen Booth Rd, Clearwater, FL
33759, United States

Hours

Reviews

3.3
397 reviews
5 stars
158
4 stars
66
3 stars
38
2 stars
25
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty counters and bathrooms.

Management

Mixed feedback on management; while some praised individual managers, others noted a lack of overall management effectiveness.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing weak coffee and stale donuts.
  • JL
    Justine Lemon
    Nov 17, 2025
    2.0
    Drive through service cares more about keeping their line time short than giving you the correct order.
  • KH
    Kevin Henesy
    Oct 21, 2025
    1.0
    I'm not really sure how this location is open. I placed an order for two iced coffees. When the cashier read my order back to me she had rung up three. I corrected her and then we moved to the window. I asked for a receipt after noticing the total seemed off, and saw that I was still charged for three coffees. I stated that I had only ordered two, and asked for a refund. The cashier said she didn't know how to do a refund, and then closed the window while giggling. I was told that no one in the store could do a refund. I have called the customer service #. No one ever answers or calls me back. No one at the store answers the phone. I was contacted by email from what I'm guessing was an automated system saying I would receive another in several business days, which I have not. No one responds to my emails. Apparently Dunkin is cool with charging people for things they did not order, and then never responding to an inquiry. I'm still waiting for any form of response.
  • JP
    Johnna Paige
    Oct 19, 2025
    1.0
    Out of three items ordered they only got one item correct.
  • EM
    Eunice Rivera Mangano
    Sep 24, 2025
    1.0
    I started going to that location for about a year. I have witnessed on two occasions how rude Justin P. Is. He’s rude to customers, rude to his fellow employees and was rude to me. I no longer go that particular one. I’ve gone to Dunkin Donuts establishments from NY to here. I’ve only been treated poorly at two locations. I no longer go to that one either. Maybe Dunkin can offer an Anger Management class. Thank you.
  • EA
    Erin Adams
    Aug 7, 2025
    1.0
    I had the bad experience this morning. Wendy is the name of the rude employee. Very bad attitude. I will never return to this store again. Judging by the ratings the management does not care. I'm gonna call and report her but it probably won't make any difference. Avoid this place by all means. Let it die.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Clearwater, FL?

Dunkin' in Clearwater, FL is open daily from 5:00 AM to 8:00 PM.

What special holiday drinks are available at this Dunkin' location?

During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.