Chipotle Mexican Grill

3.6
1153 reviews
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About

Mexican Restaurant
Chipotle Countryside is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2537 Countryside Blvd, Clearwater, FL
33761, United States

Hours

Reviews

3.6
1,153 reviews
5 stars
545
4 stars
191
3 stars
98
2 stars
85
1 star
234

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables, food on the floor, and overall unsanitary conditions.

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.

Food Quality

Many customers complained about the food being overly salty, poorly prepared, and inconsistent in portion sizes.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted good food experiences.

Health Concerns

Several reviews mentioned serious health concerns, including finding hair or bugs in food and issues with food safety.
  • CB
    Christopher Bushey
    Nov 16, 2025
    5.0
    Been here a few dozen times. It has become better in the last couple years. Employees are very pleasant and they are generous with the toppings, which makes the meal more valuable. Always been very clean.
  • SC
    Savanah Cummings
    Oct 24, 2025
    5.0
    The manager, Christian, really helped me out. I needed to feed 20 hungry men and didn’t call ahead for a catering order. He was able to work something out for me and take care of me! Definitely recommend him and his crew here! Thanks so much Christian!
  • OS
    Onapin Smar
    Oct 21, 2025
    1.0
    Ordered a Barbacoa burrito bowl today, it was extremely salty- not edible. I want to know what happened with the food. Did you guys put a bag of salt in the rice and beef? This is not my first time getting very salty food from Chipotle but this is unacceptable
  • DD
    Denise
    Oct 18, 2025
    1.0
    I have been to this location many times and have never felt the need to leave a negative comment until today 10/18/25. My server was a guy with dark hair and a very full beard. First he, adjusted his glasses with his gloved hand, then used same hand not serving utensil to level my rice in my bowl. Next the amount of chicken was very skimpy. I told him would pay for extra chicken. After thinking about what I saw, using his hands and full uncovered beard, I opted not to get my order. It's unfortunate because I really like Chipotle, but don't want to risk getting a food borne illness or finding hair in my food.
  • EM
    Elizabeth Brotman Mitchell
    Oct 12, 2025
    3.0
    The only reason I’m giving 4 stars at this location is because out of all the employees working there today only 1 person was actually hustling to get through the line of people trying to order food. Otherwise overall it’s should be a two or three at best. The rest of the workers were either standing around or walking around slow and were of zero help to the one taking food orders, who was also boxing them up and then still helping the cashier who clearly has not been cross trained. I don’t know the kids name but he has dark hair about 5’8 and was working on 10/12 at 4pm. He literally was the only one with any hustle and customer service.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Countryside?

Chipotle Mexican Grill at Countryside is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Clearwater, FL?

It is located at 2537 Countryside Blvd, inside Countryside Mall, Clearwater, FL 33761.