Chipotle Mexican Grill

3.8
1872 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Clearwater Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2662 Gulf To Bay Blvd, Clearwater, FL
33759, United States

Hours

Reviews

3.8
1,872 reviews
5 stars
918
4 stars
399
3 stars
176
2 stars
106
1 star
273

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, food areas, and bathrooms.

Service Quality

Service experiences varied widely; some customers praised friendly staff while others reported rude behavior and poor management.

Food Quality

Food quality was inconsistent, with complaints about small portions, overcooked meat, and cross-contamination issues.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, particularly with online orders.

Pricing Concerns

Customers noted higher prices and smaller portion sizes compared to previous visits.
  • NS
    Neyde Schiavetto-Ferrando
    2 days ago
    1.0
    Terrible place. Very dirty people not friendly. They put only 3 pieces of chicken so I asked for a little more and they charged me extra. Discussing this place. So disappointed
  • AD
    Alisa Duimovich
    Nov 13, 2025
    1.0
    The line was long and slow. There were no kids chips, even though it was a school fundraiser night, with lots of families with kids. I asked if we could substitute one regular bag of chips for the kids to split instead of the 2 bags of kids chips. I was told no. I guess no chips for kids tonight. The guy in the the line didn't put tortillas in one kid's taco box. (Luckily I noticed and said something.) The girl at the register was very unfriendly and unhelpful. I've only been here a few times, and each time the customer service is just terrible. It's almost to the point where I feel like whoever does their hiring specifically only hires the people with the worst possible customer service mindset they can find. This is why we go to Moe's across the street for this type of food 99% of the time.
  • GS
    GUERRA SANTIAGO
    Oct 22, 2025
    5.0
    I just wanted to say this one of the best locations I been at for the customer service I receive every time I come. Mrs Jemi that works during the evening does such wonderful jobs every time she has big smile love to come by and see that she always have a positive attitude. Super happy with her service. Kyra😆…
  • EW
    Erica Williams
    Oct 22, 2025
    1.0
    The worst Chipotle I've been to, I was sick for three days after 🤢, likely from cross contamination as I only got the veggie bowl ... Food was thrown all over the counter, and in each other's containers. I was charged guac for the veggie bowl (it comes with it). The employees were *blasting* explicit rap music, big led speaker visible in the back area. Staff rolled their eyes when I reminded them about the guac., and then no apology for being overcharged. Thankfully I was only passing through, I won't return.
  • KW
    Kay Walton
    Oct 22, 2025
    3.0
    My food was amazing! I got a double protein chicken and steak bowl with brown rice, pinto beans, fajita veggies, cheese, hot sauce, and romaine with a side of queso. Very balanced macros and I would definitely get this again. My only complaint is that the people who were making my bowl were very fast and they got some other ingredients into my bowl (ex a small amount of white rice and sofritas) it was not a problem for me, but I could see this being an issue for someone with dietary restrictions.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Clearwater Mall serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at Clearwater Mall?

The restaurant is open daily from 10:45 AM to 11:00 PM.